Complete Loss of Microsoft Account

Discus and support Complete Loss of Microsoft Account in XBoX on Consoles to solve the problem; A while ago, I lost complete control of the Gmail associated with my Microsoft account (password and security questions changed). With the Security... Discussion in 'XBoX on Consoles' started by PR0T0P0TAT0, Jan 14, 2014.

  1. PR0T0P0TAT0
    PR0T0P0TAT0 Guest

    Complete Loss of Microsoft Account


    A while ago, I lost complete control of the Gmail associated with my Microsoft account (password and security questions changed). With the Security Proofs set in place, I lost access to Xbox Live. As an added bonus, the same person (or group) that took
    control of my Gmail, accessed my Microsoft account and changed the password on that as well. Every support or forum page says that I have to have my password or access to my email (as stated, I have lost). I have tried close to everything (apart from getting
    a new account or changing to PSN), and am at my wits end. I would appreciate help.

    :)
     
    PR0T0P0TAT0, Jan 14, 2014
    #1
  2. Complete audio loss

    I've had the same issue, no sound at all. What I did, which fixed it, was hard reset the console (hold the power button until it powers down and reboot it). Can you try this to see if that fixes the issue?

    If not, what have you tried, anything new that may be causing the issue?
     
    Andy Mulligan, Jan 14, 2014
    #2
  3. Xbox Live Account Id

    Hi there, UrsineOak048. Do you have any idea what the Microsoft Account email address might be? If you're at a complete loss then I would recommend getting in touch with phone support. If you can answer some account ownership verification questions they
    can help you determine your Microsoft Account email. Give it a shot and let me know how it turns out!
     
    Mister Darcy-9112DFBA-C8F5-4A28-894C-8B6135A0967B, Jan 14, 2014
    #3
  4. Donniehun
    Donniehun Guest

    Complete Loss of Microsoft Account

    Hi,

    Try to reset the password on
    account.live.com/ResetPassword.aspx
    . you mentioned you have no access to the proofs so choose the option "I don't use these anymore " it will ask you to provide a mail you have an access and fill a form out. After you filled the form with the correct answers
    they will add that email to the proofs if you were successful. If you failed on the form you will get a ref. number and you can call support they will send it for manual validation which hopefully will be a success.
     
    Donniehun, Jan 15, 2014
    #4
  5. Well I guess I cannot get my account back... it's been a long ride microsoft I used alot of money on your company hope you get lots of money and be a successful company. Things Come And Go.
     
    KinderLemur2001, Dec 1, 2014
    #5
  6. Hey there, Kinder! I'm very sorry to see that you may have lost access to your account! This thread is a bit old. If you would like assistance with this support issue, please post up a new thread detailing what you're running into, any error codes you may
    be receiving, and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. Complete Loss of Microsoft Account :)
     
    Misses Quinzel, Oct 31, 2018
    #6
  7. KinderLemur2001 Win User

    Complete Loss of Microsoft Account

    Well I guess I cannot get my account back... it's been a long ride microsoft I used alot of money on your company hope you get lots of money and be a successful company. Things Come And Go.
  8. Donniehun Win User

    Complete Loss of Microsoft Account

    Hi,

    Try to reset the password on
    account.live.com/ResetPassword.aspx
    . you mentioned you have no access to the proofs so choose the option "I don't use these anymore " it will ask you to provide a mail you have an access and fill a form out. After you filled the form with the correct answers
    they will add that email to the proofs if you were successful. If you failed on the form you will get a ref. number and you can call support they will send it for manual validation which hopefully will be a success.
  9. Misses Quinzel Win User

    Complete Loss of Microsoft Account

    Hey there, Kinder! I'm very sorry to see that you may have lost access to your account! This thread is a bit old. If you would like assistance with this support issue, please post up a new thread detailing what you're running into, any error codes you may
    be receiving, and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. :)
  10. LianeRenton Win User

    My xbox blew up last month, all I want is to get my fortnite crew pack back on to my new device. How come I can't

    I have tried but it keeps saying I need to log into the original platform to access it 😔. I even closed all subscriptions o microsoft and closed my account. I am at a complete loss.
  11. Misses Quinzel Win User

    Complete data loss

    Hey there, isaca!

    I'm sorry to see any issues with data in Solitaire Collection! I'm a little confused with what you are referencing, though. Are you able to let me know what data had been lost and for what part of the game? Is this an issue with the statistic tracking or
    achievement tracking?

    Let me know some specifics so that we can dig into our next steps. I look forward to working with you! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
Thema:

Complete Loss of Microsoft Account

Loading...
  1. Complete Loss of Microsoft Account - Similar Threads - Complete Loss Microsoft

  2. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...
  3. Could you do complete remakes or remasters of Blitz the League 1 & 2?

    in XBoX Games and Apps
    Could you do complete remakes or remasters of Blitz the League 1 & 2?: As a long time gamer and supporter of the Xbox community I think all of us football fans have been waiting years for this to happen. Myself, and all the other fans who played this game as kids...
  4. Ever since getting my new Internet provider my Microsoft store has completely stopped working

    in XBoX on Consoles
    Ever since getting my new Internet provider my Microsoft store has completely stopped working: Ever since getting my new Internet provider my Microsoft store has completely stopped working even on the uther consoles in the house how can I fix this with minimal tinkering...
  5. Can my Xbox achievement completion date be changed?

    in XBoX Rewards & Social
    Can my Xbox achievement completion date be changed?: I have an achievement that was complete on 1/4/2025 for terraria. I actually completed it in 2021 with my friend who got it at the same time as me since we both beat the game together. I can...
  6. My account is completely lost

    in XBoX Games and Apps
    My account is completely lost: M y dad's microsoft account was completely compromised and now NO ONE can log in, so i lost my minecraft accounti i'd like a new account at least fc170164-05fa-4c46-b286-bc3e6809251b
  7. At a complete loss with newly built computer after weeks of troubleshooting, and even...

    in XBoX Games and Apps
    At a complete loss with newly built computer after weeks of troubleshooting, and even...: To start here are the specs: GPU - AMD Radeon RX 7700 XTX CPU - AMD Ryzen 7 7700X Motherboard - MSI B650-P RAM - Corsair Vengeance DDR5 64GB PSU - MSI MAG 850W GL PCIE5 SSD - Samsung 990 pro...
  8. I'd REALLY like some answers, because for once, I'm at a complete loss as to what to expect.

    in XBoX Accessibility
    I'd REALLY like some answers, because for once, I'm at a complete loss as to what to expect.: I just got home after spending Thanksgiving with my family and found out my account was permanently banned. I have NO idea what the ban was for, and I wasn't within 10 miles of my console when the...
  9. At a complete loss with Minecraft parent settings, how is it meant to work?

    in XBoX Accessibility
    At a complete loss with Minecraft parent settings, how is it meant to work?: I've been trying this for a while now and each time given up but finally found time to get on here and ask this question. I'll try and list out what i've done but it's been so confusing and it...
  10. Complete and total audio loss from consle

    in XboX Insiders
    Complete and total audio loss from consle: Since yesterday, 08/01/2023, I'm experiencing complete and total loss of audio. No systems audio nor audio during streaming video or playing games. I don't even have audio while using web browser....