Complete frozen Console

Discus and support Complete frozen Console in XBoX on Consoles to solve the problem; Hey there, I hope I'm right here. So, today I watched some Videos on Youtube, like I often do. Then suddenly the Video froze and I thought "Yeah,... Discussion in 'XBoX on Consoles' started by ZeusFarn3869394, Jun 23, 2017.

  1. Complete frozen Console


    Hey there, I hope I'm right here.

    So, today I watched some Videos on Youtube, like I often do. Then suddenly the Video froze and I thought "Yeah, okay. I'm just going to close youtube and restart it." So, I tried to end the Video and close youtube. The controller reacted and I could hear
    the sound of switching between the videos and other stuff. But the frozen Video was still there, so I wasn't able to see anything else. So I restarted the console, it's still there. I made a Hard Reset, it's still there. I pluged it out, it's still there!
    I'm going crazy here. When the console starts I can hear the start up sound and everything else. Just this stupid frozen Video won't go away. So I can't see anything. Can someone help me? Please! It's the old Xbox One, I got it 2 years ago.

    :)
     
    ZeusFarn3869394, Jun 23, 2017
    #1
  2. CONR0Y
    CONR0Y Guest
    Console freezes when trying to download.

    I just tried the latest suggestion and the download went to 1% complete but then froze my console again.
     
    CONR0Y, Jun 23, 2017
    #2
  3. onyxishere
    onyxishere Guest
    Frozen console

    Have you tried holding the power button until the console shuts down? That should fix the issue.
     
    onyxishere, Jun 23, 2017
    #3
  4. Miss Diggz Win User

    Console completely frozen?

    Hey there FawnKitty205911,

    I'm glad you were able to receive help from this thread. If you have any other Xbox Support related questions in the future, please feel free to create a new thread detailing what you're experiencing and any troubleshooting
    steps you may have already tried. Thanks!
  5. onyxishere Win User

    Console completely frozen?

    Can you try holding the power button on the console for 10 seconds until it shuts down then unplug everything from the console and let it sit for 5 minutes to see if that helps?
  6. Peter R Fletcher Win User

    Freezing is back!

    It is much worse than before! twice in the last two days, the App has frozen just as I have completed a challenge, so that the success was not recorded, Twice today, the App has completely frozen (the timer, too) in the middle of
    a game. It is now completely unplayable!
  7. SlimSphere62705 Win User

    Frozen console

    Great advice I'm new on this xbox stuff and your input saved my day, than you so much!!!
  8. onyxishere Win User

    Frozen console

    Have you tried holding the power button until the console shuts down? That should fix the issue.
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Complete frozen Console

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