Complaint

Discus and support Complaint in XBoX on Consoles to solve the problem; I was directed here after speaking with customer service and would like to make a complaint please direct if this is not the right place.... Discussion in 'XBoX on Consoles' started by TEMO69, Jan 29, 2015.

  1. TEMO69
    TEMO69 Guest

    Complaint


    I was directed here after speaking with customer service and would like to make a complaint please direct if this is not the right place.

    :)
     
    TEMO69, Jan 29, 2015
    #1
  2. pwarbi
    pwarbi Guest
    Does anyone have a problem with my Gamertag?

    A gamertag is unique to the individual though so while if something is obviously offensive then you'd expect it to be looked at and maybe complaints being made, on this occasion and with this gamertag, any complaint is without foundation really, and like I said before, it's just merely a case of people being offended for the sake of it.
     
    pwarbi, Jan 29, 2015
    #2
  3. IK 1R 0 1N I IK
    IK 1R 0 1N I IK Guest
    Complaints

    Hi so me and my 8 of my friends got banned yesterday for a day, because someone in the party(thats not even on my friends list) was tea-baggin and now my xbox is $#@&ed up, its been two days, 6hrs in total talking to Incompetent ppl on ur help line and
    all they can tell me basically is that i have about 500$ in xbox stuff in my room thats now garbage, so can someone that knows what they are doing PLEASE HELP ME
     
    IK 1R 0 1N I IK, Jan 29, 2015
    #3
  4. SaltyBunny53916
    SaltyBunny53916 Guest

    Complaint

    xbox is a bunch of money hungry grubs, mate ive complained about changing my name. And these internet people wont reply to me. I want to take this to the top ! I WANT REFUND OR MY MONEY BACK!
     
    SaltyBunny53916, Jun 30, 2015
    #4
  5. ellerem
    ellerem Guest
    Hello,

    I'm sorry you are feeling a little frustrated. XBOX are always happy to hear your issues and assist where possible. As an Ambassador I am also happy to assist with any queries.

    As this is the Australian forum I will provide the contact details for you:

    Hours of Operations:

    Monday - Friday: 09:00 AM - 10:00 PM

    Saturday - Sunday: 10:00 AM - 6:00 PM

    Phone: (02) 8031-8186

    Contact page
    support.xbox.com/.../contact-us

    good luck & happy gaming
     
    ellerem, Jun 30, 2015
    #5
  6. Major Lexx
    Major Lexx Guest
    Should I buy an Xbox One. I did return my 360's 4 times over 6 years, but it was such an awesome gaming experience. Is the Xbox One just as good or has the Xbox experience lost its edge? I switched to the PS4 this gen, but saw that BC was coming to the one
    and it has sparked my interest.

    Currently put in 20+ hours a week on the PS4.
     
    Major Lexx, Jul 19, 2015
    #6
  7. TenNight5500570
    TenNight5500570 Guest
    Well I've only had my Xbox one for a few days and I'd have to say no at this time, download times for updates and games is horrendous. Downloads just stop, you may get an error that tells you nothing (even after going to the support site and entering the
    error code). I don't believe its a bandwidth issue at my end, I think it may be that the server it's getting the downloads from is being swamped. Either way Halo 5 has been downloading (when it doesn't just stop) for three days Complaint :( I assume this doesn't happen
    in the US.
     
    TenNight5500570, Oct 27, 2015
    #7
  8. brando451
    brando451 Guest

    Complaint

    I would like to complain about Darksiders 2.

    There is a bug/glitch just after using a skeleton key when I try to turn a handle to access the next room the game backs out and I become stuck please fix.
     
    brando451, Oct 31, 2018
    #8
  9. Daft Badger Win User

    Complaint

    No one can tell you how long it will take to be fixed.

    You can check on the service status
    here

    As per the ToU you agreed to you are not entitled to any refunds or compensation due to a service interruption.
  10. The Viral Cyrix Win User

    Complaints

    Or just file a complaint against his gamertag. If an ambassador recieves a suspension from the live service they also loose there ambassador credentials
  11. Mister Cizl Win User

    Complaints

    Hey Ewan SB! It depends on what the issue you're having is, can you clarify for us? If you're having a billing or subscription issue, you will need to contact

    support    . If you would like to see a change or to suggest an idea, you will want to submit that idea via
    feedback. Thanks!
  12. XXW BEAST WXX Win User

    Complaint

    Just need to get the console now. Waiting for an email from Game Customer Service. Not such an easy option for me after all as it has already been repaired by MS.

    I just don't understand why MS can't replace the console as well as Game. At least I have my trusty 360 while I wait.

    Thanks for the tips about the Games, making my mouth water :)

    I've also heard that Borderlands Pre-sequel should be good
  13. XXW BEAST WXX Win User

    Complaint

    The legendary RROD on release day - that's harsh, at least my xbox one lasted 2 months before dying. I feel your pain.
Thema:

Complaint

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