Complaint ,

Discus and support Complaint , in XBoX Games and Apps to solve the problem; yesterday I spoke to peter (srx14002693213) who was extremely rude I am recovering from a stroke so my speach is not the best or clear he shouted at me... Discussion in 'XBoX Games and Apps' started by jacob0341, Oct 4, 2017.

  1. jacob0341
    jacob0341 Guest

    Complaint ,


    yesterday I spoke to peter (srx14002693213) who was extremely rude I am recovering from a stroke so my speach is not the best or clear he shouted at me and made me cry ,my daughter then spoke to him and again he was rude And spoke to her in a slow manner
    like she was stupid, today I have spoke to Anna (srx1400321638) who was amazing with me she didnt rush me as I’m not the most teciqunical person when comes to xbox, I cannot thank her enough for her help even though my issue has been resolved I’m not happy
    with how My self and my daughter was treated . No one should be made to feel like how I did

    :)
     
    jacob0341, Oct 4, 2017
    #1
  2. pwarbi
    pwarbi Guest
    Does anyone have a problem with my Gamertag?

    A gamertag is unique to the individual though so while if something is obviously offensive then you'd expect it to be looked at and maybe complaints being made, on this occasion and with this gamertag, any complaint is without foundation really, and like I said before, it's just merely a case of people being offended for the sake of it.
     
    pwarbi, Oct 4, 2017
    #2
  3. IK 1R 0 1N I IK
    IK 1R 0 1N I IK Guest
    Complaints

    Hi so me and my 8 of my friends got banned yesterday for a day, because someone in the party(thats not even on my friends list) was tea-baggin and now my xbox is $#@&ed up, its been two days, 6hrs in total talking to Incompetent ppl on ur help line and
    all they can tell me basically is that i have about 500$ in xbox stuff in my room thats now garbage, so can someone that knows what they are doing PLEASE HELP ME
     
    IK 1R 0 1N I IK, Oct 4, 2017
    #3
  4. Castellus Zemi
    Castellus Zemi Guest

    Complaint ,

    I am very sorry that this happened to you. Many people in my family personally have had stokes, and dealt with speech issues and not being able to think or do things as quickly as they once did. From reading this I believe you are talking about speaking
    with a customer service agent on the phone. If this is the case the best thing to do would be call back the customer service number, ask to speak with a supervisor, and file a formal complaint. That way they will be able to review the recorded phone call and
    investigate what happened.

    I hope this helps, please let me know if you need anymore help.
     
    Castellus Zemi, Oct 5, 2017
    #4
  5. jacob0341
    jacob0341 Guest
    thankyou for your reply but after the response I had last night I’d rather not phone could a supervisor email me

    And file a complaint that way
     
    jacob0341, Oct 5, 2017
    #5
  6. AIex WiIheIm
    AIex WiIheIm Guest
    The only other way would be to send a complaint with traditional mail. If you like I can file a complaint but seeing this is almost a year ago I'm not sure
     
    AIex WiIheIm, Nov 2, 2018
    #6
  7. Daft Badger Win User

    Complaint

    No one can tell you how long it will take to be fixed.

    You can check on the service status
    here

    As per the ToU you agreed to you are not entitled to any refunds or compensation due to a service interruption.
  8. The Viral Cyrix Win User

    Complaints

    Or just file a complaint against his gamertag. If an ambassador recieves a suspension from the live service they also loose there ambassador credentials
  9. Mister Cizl Win User

    Complaints

    Hey Ewan SB! It depends on what the issue you're having is, can you clarify for us? If you're having a billing or subscription issue, you will need to contact

    support    . If you would like to see a change or to suggest an idea, you will want to submit that idea via
    feedback. Thanks!
  10. XXW BEAST WXX Win User

    Complaint

    Just need to get the console now. Waiting for an email from Game Customer Service. Not such an easy option for me after all as it has already been repaired by MS.

    I just don't understand why MS can't replace the console as well as Game. At least I have my trusty 360 while I wait.

    Thanks for the tips about the Games, making my mouth water :)

    I've also heard that Borderlands Pre-sequel should be good
  11. XXW BEAST WXX Win User

    Complaint

    The legendary RROD on release day - that's harsh, at least my xbox one lasted 2 months before dying. I feel your pain.
Thema:

Complaint ,

Loading...

  1. Complaint , - Similar Threads - Complaint

  2. refund complaint

    in XBoX Games and Apps
    refund complaint: RUST DEVELOPERS.! I pre-ordered the game and all and now i’m it got taken away..?? i’m starting the game new and having fun and is interested in it but now it got taken away whys that?...

  3. Make a complaint

    in XBoX Accessibility
    Make a complaint: I have requested a code too many times and need one so I can reset my password. When I try and get a code for today it said please can you try again tomorrow. I don't want to try again tomorrow. I...

  4. URGENT Xbox support complaint escalation

    in XBoX on Consoles
    URGENT Xbox support complaint escalation: I have had 3 call backs by Xbox support and each time when they cannot fix the problem they have said they need to go and find new information and I am literally cut off and they have ended the...

  5. how do you file a complaint against the xbox support team for poor customer service

    in XBoX Accessibility
    how do you file a complaint against the xbox support team for poor customer service: lack of help or willingness to listen or help fb71c433-c79d-4eb0-9d7f-43108c164830

  6. How to file a complaint?

    in XBoX Accessibility
    How to file a complaint?: Hi! I would like to file a complaint regarding hacked account. How can I do that? This will require writing personal data. Best, Karolina 206b8ec0-f3f2-4509-a28e-5abe4bd6e7ae

  7. Making a complaint about misusing my personal data

    in XboX Insiders
    Making a complaint about misusing my personal data: After an hour of backwards and forwards with a chat agent, they advised I needed to come here to make a complaint. Given it relates to potential misuse of data this doesn't seem quite right but...

  8. Is there anyone else besides Enforcement with whom I can file a complaint?

    in XBoX on Consoles
    Is there anyone else besides Enforcement with whom I can file a complaint?: Hello, I have just received an email telling me that I was banned for tampering with the service. I don’t even understand how I could’ve possibly done that because, well, I didn’t. I will even...

  9. How can i escalate a complaint?

    in XBoX on Windows
    How can i escalate a complaint?: I have been awaiting a refund for over 3 months. They say it has been approved but it never turns up and I just getting a different excuse each time. I have rang, emailed and even sent letters...

  10. how do i contact customer complaints?

    in XBoX on Consoles
    how do i contact customer complaints?: how do i contact customer service about my x box controllers? im not trying to be rude but we have had three controllers that have all faulted on the same button in the exact same place all three...