Complaint

Discus and support Complaint in XBoX on Consoles to solve the problem; Diablo is a fantastic game mate. Plays like a dream and is incredibly addictive. Hope you get to play it soon!!! Discussion in 'XBoX on Consoles' started by XXW BEAST WXX, Aug 20, 2014.

  1. ShaunPerry
    ShaunPerry Guest

    Complaint


    Diablo is a fantastic game mate. Plays like a dream and is incredibly addictive. Hope you get to play it soon!!!
     
    ShaunPerry, Oct 27, 2014
    #31
  2. This is just a warning to anyone who has to send a console back to Microsoft, after doing the whole bull crap of talking to a 'special' chat operator who doesn't actually listen or help until you get quite annoyed and make them skip to the point, I also
    asked 'Will the repair service affect the contents of the hard drive?' I was assured 'no', this would not happen. Me being skeptical and also slightly sensible I decided to back up my hard drive anyway. Console was returned to me and unfortunately not to my
    surprise.... everything was wiped from the hard drive!! So a warning to anyone who is assured that the memory won't be affected, don't believe them and back it up before you send away!
     
    Nitro Storm 11, Feb 18, 2015
    #32
  3. Daft Badger
    Daft Badger Guest
    All your game saves are saved to the cloud anyway,you just have to reinstall your games..

    Have to say though,after talking to phone support yesterday to book in yet another xbox one with a faulty disc drive I couldn't believe to amount of rubbish I was being told,very shoddy support.
     
    Daft Badger, Feb 18, 2015
    #33
  4. Farscape247
    Farscape247 Guest

    Complaint

    Just a lesson in life really, if he had taken the console back to game the first time round he might have had a new console with no issues and didn't warrant a second repair then. If anything electrical break under warranty I take straight back to the shop
    and have it replaced, simple as that.
     
    Farscape247, Oct 31, 2018
    #34
  5. Daft Badger Win User

    Complaint

    No one can tell you how long it will take to be fixed.

    You can check on the service status
    here


    As per the ToU you agreed to you are not entitled to any refunds or compensation due to a service interruption.
  6. The Viral Cyrix Win User

    Complaints

    Or just file a complaint against his gamertag. If an ambassador recieves a suspension from the live service they also loose there ambassador credentials
  7. Mister Cizl Win User

    Complaints

    Hey Ewan SB! It depends on what the issue you're having is, can you clarify for us? If you're having a billing or subscription issue, you will need to contact

    support
    . If you would like to see a change or to suggest an idea, you will want to submit that idea via
    feedback. Thanks!
  8. XXW BEAST WXX Win User

    Complaint

    Just need to get the console now. Waiting for an email from Game Customer Service. Not such an easy option for me after all as it has already been repaired by MS.

    I just don't understand why MS can't replace the console as well as Game. At least I have my trusty 360 while I wait.

    Thanks for the tips about the Games, making my mouth water :)

    I've also heard that Borderlands Pre-sequel should be good
  9. XXW BEAST WXX Win User

    Complaint

    The legendary RROD on release day - that's harsh, at least my xbox one lasted 2 months before dying. I feel your pain.
Thema:

Complaint

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