Complaint

Discus and support Complaint in XBoX on Consoles to solve the problem; I have been told to lodge a complaint I need to post on here....so here goes. I have a faulty controller and I have been advised to get a replacement... Discussion in 'XBoX on Consoles' started by Frudicus86, Aug 14, 2014.

  1. Frudicus86
    Frudicus86 Guest

    Complaint


    I have been told to lodge a complaint I need to post on here....so here goes.

    I have a faulty controller and I have been advised to get a replacement I need to send it to Microsoft and I will get a replacement in 14 days. I am quite disappointed that I am expected to be unable to use my console for 14 days whilst you replace my dodgy
    controller! It is not my fault it is faulty so why should I be expected to be without my console I paid good money for?

    I look forward in anticipation to a response.

    :)
     
    Frudicus86, Aug 14, 2014
    #1
  2. pwarbi
    pwarbi Guest
    Does anyone have a problem with my Gamertag?

    A gamertag is unique to the individual though so while if something is obviously offensive then you'd expect it to be looked at and maybe complaints being made, on this occasion and with this gamertag, any complaint is without foundation really, and like I said before, it's just merely a case of people being offended for the sake of it.
     
    pwarbi, Aug 14, 2014
    #2
  3. IK 1R 0 1N I IK
    IK 1R 0 1N I IK Guest
    Complaints

    Hi so me and my 8 of my friends got banned yesterday for a day, because someone in the party(thats not even on my friends list) was tea-baggin and now my xbox is $#@&ed up, its been two days, 6hrs in total talking to Incompetent ppl on ur help line and
    all they can tell me basically is that i have about 500$ in xbox stuff in my room thats now garbage, so can someone that knows what they are doing PLEASE HELP ME
     
    IK 1R 0 1N I IK, Aug 14, 2014
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Complaint

    Hey there, Frudicus86! I'm sorry to see that you have to get your controller repaired and that it will take a few days to get it repaired. Since your issue is a bit different and for a different section of our forums, I split you off and moved you to the
    proper area to address you myself.

    If you would like to give us feedback about the time it takes to ship and repair a controller, I'd love it for you to head over to our
    Feedback site. This way you can post up your suggestion on how to improve the repair experience.

    You can also peruse the site and see items that are not only in progress, but completed! This is all thanks to users like you.

    We look forward to your feedback and hope we can address it appropriately! Complaint :D
     
    Misses Quinzel, Aug 15, 2014
    #4
  5. Daft Badger Win User

    Complaint

    No one can tell you how long it will take to be fixed.

    You can check on the service status
    here

    As per the ToU you agreed to you are not entitled to any refunds or compensation due to a service interruption.
  6. The Viral Cyrix Win User

    Complaints

    Or just file a complaint against his gamertag. If an ambassador recieves a suspension from the live service they also loose there ambassador credentials
  7. Mister Cizl Win User

    Complaints

    Hey Ewan SB! It depends on what the issue you're having is, can you clarify for us? If you're having a billing or subscription issue, you will need to contact

    support    . If you would like to see a change or to suggest an idea, you will want to submit that idea via
    feedback. Thanks!
  8. XXW BEAST WXX Win User

    Complaint

    Just need to get the console now. Waiting for an email from Game Customer Service. Not such an easy option for me after all as it has already been repaired by MS.

    I just don't understand why MS can't replace the console as well as Game. At least I have my trusty 360 while I wait.

    Thanks for the tips about the Games, making my mouth water :)

    I've also heard that Borderlands Pre-sequel should be good
  9. XXW BEAST WXX Win User

    Complaint

    The legendary RROD on release day - that's harsh, at least my xbox one lasted 2 months before dying. I feel your pain.
Thema:

Complaint

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