Complaint to CEO

Discus and support Complaint to CEO in XBoX Games and Apps to solve the problem; shocking and disgraceful service. Upgraded 360 to Xbox one s Fifa bundle. Set up and acquired three Xbox live for the year for my three sons. Also... Discussion in 'XBoX Games and Apps' started by butlerboys12345, May 18, 2017.

  1. butlerboys12345
    butlerboys12345 Guest

    Complaint to CEO


    shocking and disgraceful service. Upgraded 360 to Xbox one s Fifa bundle. Set up and acquired three Xbox live for the year for my three sons. Also included was one month free EA access. Unfortunately my son scratched off the code when he tried to remove
    the silver cover so code can't be read. Communicated live with a tech for two hours Wednesday evening with no joy. He eventually asked for pictures of card and receipt and four times emailed us but never received. Gave me a UK number to call. Today (Thursday)
    called Xbox to get code. Told had to call EA. called Ea and told had to call Xbox as their system. Called Xbox and again told ea issue. This went on another three times until ea said it was an Xbox product. Called Xbox to complain and told nobody there. Didn't
    know CEO or how to complain. All I want is the code we are entitled to! Five hours of my life wasted. Somebody who can help please email me

    :)
     
    butlerboys12345, May 18, 2017
    #1
  2. NutrientElk1861
    NutrientElk1861 Guest
    Ceo

    got banned from one of my gamertags due to harassment when I was the one being harassed gamertag has a federal Tracer in it and this is not cool that there is not a phone number to call you enforcement team [Mod Removed] is this how the enforcement team
    also treat valuable customers and troll people if so I do have a lawsuit this is bull crap this is wrong you need to fix your system and put a phone number so we can get ahold of the enforcement or fire the enforcement team. And then make the support agents
    who answer phones
     
    NutrientElk1861, May 18, 2017
    #2
  3. Internet Expert
    Internet Expert Guest
    ceo

    Xbox Enforcement does not post on the forums, so suspension inquiries cannot be answered here.

    For more details about your suspension, log on to
    http://enforcement.xbox.com    . Check your case details, and if you're eligible, submit a case review for more information or as an appeal.
     
    Internet Expert, May 18, 2017
    #3
  4. melanie brown2 Win User

    Can we get a place to play away from immaturity?

  5. MikeJackson273 Win User

    Controller Firmware Update - Messed up my controller?!?

    Thanks, however I’m unable to navigate menus as the controller won’t allow me to. In any case I have now sent my controller back to Microsoft, having finally got them to open a case up for me by writing a complaint to their CEO.
  6. Internet Expert Win User

    ceo

    Xbox Enforcement does not post on the forums, so suspension inquiries cannot be answered here.

    For more details about your suspension, log on to
    http://enforcement.xbox.com    . Check your case details, and if you're eligible, submit a case review for more information or as an appeal.
  7. steeledwand7664 Win User

    Ceo

    Just because you are defending yourself does not give you the right to violate the code of conduct that you agreed to abide by when you signed up for the microsoft service the code of conduct can be read at the following website:

    https://enforcement.xbox.com/en-US/home/codeofconduct

    If you break any of the code of conduct and your account is reported your actions are what caused the account to be suspended.

    If someone is harassing you, you would need to block mute and report them, how to do that can be found at the following websites:

    Report - https://enforcement.xbox.com/en-US/home/howto#sub-topic2-0

    Block and mute - https://enforcement.xbox.com/en-US/home/howto#sub-topic2-1

    If you feel that you should not have been suspended you can contact the enforcement team by going to support.xbox.com/contact-us and file for a case review there and they will reinvestigate the report against you and determine if they can lift the suspension
    sooner.

    This is the ONLY way to contact the enforcement team and the ONLY way to get a suspension lifted sooner.
  8. Hyzrah Win User

    Ceo

    When you signed up for Xbox Live, you agreed to the Terms of Services/Code of Conduct. You have a responsibility to follow the rules. If you break these rules, consequences will follow.
Thema:

Complaint to CEO

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