Complaint Line??

The way the treat their customers over the phone is horrendous!

They couldnt help me with anything.

I got charged Xbox Live March 16th for a February 2nd billing cycle.

That is beyond me.

I wanted this fixed- as it shouldve suspended and turned off my account if the card did not work in February (lost card)

it shoukd not have waited until March to charge.

They would not fix it.

They would not accomadate me.

I spend hundreds of dollars each month towards games and ingame cash, movies, etc. i am a loyal customer who receives NOTHING FOR BEING LOYAL.

the superviser-samantha said i should receive deals and promotions- nope.

I receive nothing.

And they cant even fix my problems!

They DO NOT care about loyalty or customer satifaction. They do not refund for accidently having charged your card twice. They have weird rules.

Xbox support is rude.

:)