Compensation

Discus and support Compensation in XBoX Rewards & Social to solve the problem; When I entered a two day trial code. It took me to a page saying "you own this - two day trial." When I clicked redeem, it got stuck spinning. When I... Discussion in 'XBoX Rewards & Social' started by AddableConch406, Oct 17, 2017.

  1. AddableConch406
    AddableConch406 Guest

    Compensation


    When I entered a two day trial code. It took me to a page saying "you own this - two day trial." When I clicked redeem, it got stuck spinning. When I attempted to reenter the code, It showed already used. I spoke to support the next day, and they were very
    rude and not helpful. . I am looking for compensation for wasted time, 2 hours, and the fact that the trial never worked. I was told to post here by support. They said that you might be able to issue points as compensation.

    :)
     
    AddableConch406, Oct 17, 2017
    #1
  2. Miss Portia
    Miss Portia Guest
    Compensation

    Hello! Unfortunately we do not have any information on this, but we would encourage you to work with Verizon Support if you are still having issues connecting to LIVE with a Verizon FiOS or DSL connection. Compensation :)
     
    Miss Portia, Oct 17, 2017
    #2
  3. VernierSlake
    VernierSlake Guest
    Compensation

    Because everyone not with Verizon hasn't had any problems this weekend.
     
    VernierSlake, Oct 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Compensation

    Unfortunately support gave you incorrect information. Since that is not a Rewards program issue, rewards support will not be able to assist. Compensation is not given via the forums. You would have to continue working directly with support.
     
    Smwutches, Oct 17, 2017
    #4
  5. AddableConch406
    AddableConch406 Guest
    Thanks. Support does not have that kind of power, so I can't get any form of compensation at all.
     
    AddableConch406, Nov 3, 2018
    #5
  6. Smwutches Win User

    Compensation

    Unfortunately support gave you incorrect information. Since that is not a Rewards program issue, rewards support will not be able to assist. Compensation is not given via the forums. You would have to continue working directly with support.
  7. Xurts Win User

    Compensation?

    Your situation certainly sounds frustrating. Surely there are other means of speaking with the specific parties while you wait for your email issue to get resolved. Just alert them that you've had to update your email address due to unrelated inconveniences.

    In regards to compensation, what exactly is it you're hoping to get? I don't think you can hold them, or the rep you spoke to, accountable for the deletion of your email address.
  8. MS Win8 Games Win User

    Compensation?

    @SpookyAura7

    I will have to ask about this as I honestly don't know. I am on the team that produces these games and therefore I don't have any ability to do that. As for the problem, are you referring to the issue of not being able to log in to Xbox or another issue?

    @Aqua X Twist

    I think you might be in the wrong forum. :) The games here are not for the console but for Windows 8/8.1/Windows Phone 8. You might want to try going back up to the other forums where they can help you with your console issues. :)
  9. The Raider777 Win User

    Compensation

    Since it seems pretty clear now that the problems where caused by a massive Microsoft update to the silverlight servers, can we talk about some sort of compensation?
  10. x 805s Finest x Win User

    Compensation

    I don't know who's at fault but this isn't cool.
Thema:

Compensation