COMPENSATION FOR DOWNTIME

Discus and support COMPENSATION FOR DOWNTIME in XBoX on Consoles to solve the problem; due to the downtime for xbox will there be compensation??? if not i may be tempted to move to sony because after their downtime they made a fiew games... Discussion in 'XBoX on Consoles' started by Toxic3, Feb 7, 2019.

  1. Toxic3
    Toxic3 Guest

    COMPENSATION FOR DOWNTIME


    due to the downtime for xbox will there be compensation??? if not i may be tempted to move to sony because after their downtime they made a fiew games free temporerorly...i would like to see action of apology in some way...thankyou for reading this and
    have a nice day

    :)
     
    Toxic3, Feb 7, 2019
    #1
  2. XBF Brad A Win User

    COMPENSATION FOR DOWNTIME

    Hello Toxic,

    Thanks for coming to the forums with your question. The service alert lasted about 2 hours which equals out to .02 cents from the cost of Xbox live. As stated in the

    Microsoft service agreement     under service availability:

    b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able
    to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

    Thanks,

    Brad
  3. FatalUnicycle49 Win User

    downtime and compensation?

    Does a day without xbox live really make you that angry? If they do offer anything, I hope it is $0.50 for the max cost that you are paying for the service. (actually I'd prefer a free game)

    Really though, anyone should be able to do A DAY of no service, but a few days or a weeks or longer is not acceptable. I live in florida and I have previously lost power for a week due to hurricanes. There are plenty of people in this world that do not have
    power. Just to put it in perspective, you can do no xbl for a day.
  4. DevinWilson Win User

    downtime and compensation?

    This is insane, why do we pay for xbox live when we can't party with friends and talk to them. We can't play so many games online because of "server issues" (not just this recent hack). WTF.. Get the *** together or expect to fork out some type of compensation...
  5. Killswitch51880 Win User

    downtime and compensation?

    It was a ddos attack, basically they just spammed the network with tons of bogus traffic. The network couldn't handle it all and shut down. No risk of any account theft, that is a different type of attack. It is very difficult to prevent a ddos attack
    and can take time to resolve. PSN is still offline. If compensation if what you expect, I dunno what to tell you.
  6. choppyseize Win User

    COMPENSATION FOR DOWNTIME

    Compensation would literally be less then 2 cents, There is no compensation, You agree to the terms when you sign up and there can be service issues with any subscription service out there.
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COMPENSATION FOR DOWNTIME