Compare With Friends Not Working

Discus and support Compare With Friends Not Working in XBoX on Consoles to solve the problem; Anybody else having trouble? I bring up a games Official Club and then go to Progress where I can see which achievements I have unlocked, but when I... Discussion in 'XBoX on Consoles' started by xSoulShadoWx, May 7, 2019.

  1. xSoulShadoWx
    xSoulShadoWx Guest

    Compare With Friends Not Working


    Anybody else having trouble? I bring up a games Official Club and then go to Progress where I can see which achievements I have unlocked, but when I try to 'Compare with Friends' it tells me than none of my friends have played this game which I know is untrue.
    I have tried this on all my games now and none seem to have played any of the games despite me knowing they have.

    Is this a bug?

    :)
     
    xSoulShadoWx, May 7, 2019
    #1
  2. XBF Diego M Win User

    Compare With Friends Not Working

    Hi
    xSoulShadoWx    ,

    I just re-created this myself on an Xbox One S with the public system build and it seems to be affecting the "Compare with Friends" feature when selecting the game and going into Progress from the official game hub. However, I noticed it still works if you
    go to your own profile, then Gaming and you'll see an option to "Compare games" which allows you to select 1 friend to compare games with and from here you can select the individual game and compare achievements and other stats. I haven't tried it on the app
    myself but it seems like it is also bugged from your description. For some reason comparing directly through the game hub is not working, but accessing the game hub through your profile and comparing that way seems to bypass the issue.

    I recommend
    reporting this problem through the Xbox Insider Hub app     to the Insider team and also contacting
    Xbox customer support to create a case and report the issue through there.
  3. xSoulShadoWx Win User

    Compare With Friends Not Working

    Yes I've power cycled my console, I've even tried doing this on the Windows 10 Xbox App and the iPhone and Android Xbox Apps and it doesn't work anymore on any of these either. It won't even let me choose anybody to compare with and just states that 'Your
    friends have not played this game yet. When they do, come back and compare'.

    I know this to be false as I've tried this on many of my games and I'm getting the same message for all my games, where-in I know this used to work as I've used it before to see which achievements my friends had on a particular game that we have played.
  4. xSoulShadoWx Win User

    Compare With Friends Not Working

    I have tried your method and yes this does indeed work, it's just annoying as it's such a hard way around this current issue but many thanks for your assistance and for your information
  5. Andre' Arnett-Braun Win User

    Compare With Friends Not Working

    Hello, xSoulShadoWx!

    I'm sorry that you're experiencing issues with comparing games with friends.

    What troubleshooting have you done? Have you tried to power cycle your console?
  6. ZOMBIE 69 Win User

    Xbox IOS APP

    I like that you can message xbox friends from work! not that I do much! Avatar looks good and the compare friends works well too.
Thema:

Compare With Friends Not Working

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