como puedo realizar una compra realizada accidentalmente en microsoft [How can I make a...

You can also request a free call-back by signing on at https://support.xbox.com/contact-us and selecting Billing. When
prompted to speak to a virtual agent, decline it. After answering a few more questions, you should get the option to request a callback.

Sorry to hear it. Please follow the instructions at this link https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Heya stargames015.

So that we can best help out, can you share the exact error message you receive when trying to make a purchase? Thanks

Along with the error message, I also recommend trying to make the purchase here on Xbox.com rather than through your Xbox 360 to see if there's any change.

A mi tambien me esta dando problemas el XBOX Live para realizar una compra de Microsoft Points pues el metodo de Pago que estoy utilizando es Paypal todo bien configurado en la cuenta y no me permite en la consola realizar la compra. Pues estoy tratando
de realizar la compra ahora pero por la computadora y cuando entro a mi cuenta de XBOX Live y le doy a Add Points o Manage Payments Options, me aparece de momento que mi cuenta de Outlook o Windows Live no reconoce mi conputadora pero no me da opciones de
seguridad ni nada! Que puedo hacer??

Thanks for letting us know, Jamdakside10!

To check, have you attempted any of those purchases from an Xbox console, as well? Do you see a similar error no matter where you're trying to purchase?

On an Xbox 360 console, try clearing the console cache, and then
redownload your Xbox Live profile to the console. Do you see any change after that?