Communications Suspension out of nowhere?

This seems a bit weird but I literally got a communications suspension when I wasn't even talking to anyone for the past week or so. I was really confused about this and had to look it up and said my communications were suspended even though I haven't even
talked to anyone for the past couple weeks weeks. I also agree that the system is a bit funny for giving me a communications suspension for something that I didn't do.

:)

 

Cant apply for a case review

Please see the link regarding Communication Suspensions.

support.xbox.com/.../communication-suspension-1

There is no appeals process for Communication Suspensions and they cannot be undone.

You just have to wait out the Suspension, depending on the offense and severity.

 

Need to get ahold of enforcement

It will depend on the type of suspension you receive. Just because the ban was because of communications does not always mean that you received a communications only suspension. You could have receive a suspension from all xbox live functions, but with
out seeing the message you were sent I could not say what it is positively. If it is truly a communications only suspension, there is a little catch I learned about the other day from xbox support that if the game requires communications to play a communications
ban will prevent you from playing that game.

 

for information about your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com Investigations do take time, so the action could have taken place weeks or months ago.

 

guessing I can't get an investigation if the time remaining for the suspension is under 12 hours?

 

Hey there,



We're unable to assist with Enforcement related inquiries here on the Xbox Support forums. The primary place for further information will be our
Xbox Enforcement page while signed-in. For 24-hour Enforcement actions, there is not an option
to file a case review.



If you have any other Xbox Support questions, please feel free to post up a new thread.



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