Communications has not been lifted and it was supposed to end over a month ago.

so I have an suspension on my account still despite it saying in my enforment page that I have no current ones. I recently chatted with someone on Xbox live support chat and they told me I have a suspension until September? That's not right. I want it removed.
It's not right and I don't even have a chance to appeal it. That's unreal

:)

 

Enforcement Ban Not Completely Lifting

Today a suspension was supposed to be lifted off of my account(as it was temporary) and it has mostly been lifted. However, a ban on communications and group posts has yet to be lifted as it was supposed to. I'd like some guidance for what to do and who
to contact, as enforcement has no contact

 

My 2 week console ban on communicating and online multiplayer should've veen lifted but it hasnt.

Okay, so i had my console banned from online multiplayer and communications for 2 weeks, plus my sons account has a 100 day ban on communicating. my privileges of Online Multiplayer, Communication and the ability to change profiles has been temporarily banned
for 2 weeks. Now only my online multiplayer has been lifted, but my communication ban to talk or send messages on my own profile has not been lifted. I still cannot send messages even though my console ban on communication should have been lifted over 18 hours
ago. can anyone please help me? and info regarding the subject will be greatly appreciated.

 

Hey there pistonsfanno1,

The Enforcement teams don't use the forums at all and they only communicate through a
Case Review. Some enforcement actions including, but not limited to 24 Hour communications suspensions and Console Suspensions are not reviewable. You can find more information
in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

Have you seen any more information in regards to this suspension in your email inbox? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently.

_______________________________________________________



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