communication with xbox has failed and text verification could not be completed

Discus and support communication with xbox has failed and text verification could not be completed in XBoX Games and Apps to solve the problem; im getting communication with xbox has failed and text verification could not be completed when im trying to play xenoverse 2... Discussion in 'XBoX Games and Apps' started by THEwackyGRIZZLY, Oct 26, 2016.

  1. THEwackyGRIZZLY
    THEwackyGRIZZLY Guest

    communication with xbox has failed and text verification could not be completed


    im getting communication with xbox has failed and text verification could not be completed when im trying to play xenoverse 2

    :)
     
    THEwackyGRIZZLY, Oct 26, 2016
    #1
  2. DARKNITE BR
    DARKNITE BR Guest
    Download could not be completed

    Yeah, that helps. But it's not a solution.

    I mean, this is not normal and they should correct this problem.
     
    DARKNITE BR, Oct 26, 2016
    #2
  3. DARKNITE BR
    DARKNITE BR Guest
    Download could not be completed

    Oh my god!!!!!

    Let's try again...

    I live in Brasil. When I created my live account (five years ago maybe), they didn't have availability in Brasil, so I created in the US region.

    So, when I wanted to download any region locked game, I got an error BEFORE THE DOWNLOAD STARTS that says: "You can't download this because your actual region don't match your live region. Code XXXXXXX."

    When I tried to download Gears of War Judgment and Forza F&F, I DID NOT get that error. The downloads started NORMALLY, and then after a while it stopped suddenly. But, after a LOT of tries they downloaded successfully.

    So, they launched Assassin's Creed IV and Army of Two DC in the "Games with gold". I got the same problem with Assassin's Creed, but with the Army of Two I got the region error BEFORE THE DOWNLOAD START.

    So, I decided to migrate my account to Brasil. And I DID IT!

    AFTER THIS POINT, MY ACTUAL REGION MATCH WITH MY LIVE REGION.

    After migrating, I tried to download Assassin's Creed again and got the same error. (The download started and after a while it stopped.)

    After a LOT of tries, I could complete the download. So, I started the download when I was in the US region and finished when I was already in the Brasil region.

    So, I tried to download Army of Two for the first time (before I couldn't because of the region error). The download started and after a while it stopped.

    The same thing happened to Mafia II. The download starts and after a while it stops.

    Got it now? Or do you need more explanations?

    One more thing: I din't give you wrong informations. Maybe you have reading problems, but if you try hard, you can see that I said in my second post that I live in Brasil and my live region was the US.
     
    DARKNITE BR, Oct 26, 2016
    #3
  4. Rishabh0067 Win User

    Why I don't receive code on my phone for microsoft account?

    Try Different Communication Method:
    If you're not receiving the verification code through text message (SMS), consider trying an alternative communication method, such as email or a phone call. On the verification screen, look for the option to receive the code through an alternative method.
  5. HAZMAT RADIO Win User

    Horrible Customer Service

    It seems odd that text messages cost you money since text messaging is a part of the cell phone technology today as part of most everyone's service, but ok. There are other verification methods. They could have sent you an email to the email address associated
    with your account.

    The account verification process ensures that the agent on the phone has the actual account owner on the phone. And until that verification is complete, the agent can't see the account info. Just part of the account security.

    And yes, they have no need to give you their employee number. It doesn't do anything for you or for any further interactions with Xbox or Microsoft. You would want to ask for a Support Incident Number. When an employee creates a Support Incident, it ties
    the person who created it to that specific reference number and that's something that can be searched on within the system on their side.

    As for refunds, they have been redirected to be done online now due to the number of refund requests.

    I'm sure others will chime in with more detail but if you're seeing a charge from your bank but it didn't clear on Microsofts system, it could be that Microsofts system was not able to fully complete the transaction and that might explain why they can't
    refund a charge that has been unable to process.
  6. StolenTrivium Win User

    verification failed.

    ive filled out the form 9 times now and always fail it
  7. StolenTrivium Win User

    verification failed.

    that's super unfortunate, That'll be the last Microsoft product I purchase then. If I've lost everything I'll be switching to Playstation I guess :/
  8. StolenTrivium Win User

    verification failed.

    so I'm just out of luck and lost the account I've had since I was a teenager? There's gotta be someone who can simply change the phone number associated with the account for me
Thema:

communication with xbox has failed and text verification could not be completed

Loading...

  1. communication with xbox has failed and text verification could not be completed - Similar Threads - communication has failed

  2. How to download my xbox 360 account on my xbox one x while on a communications ban

    in XBoX Accessibility
    How to download my xbox 360 account on my xbox one x while on a communications ban: Hi so im on a communications ban , i was experiencing some bugs with my xbox 360 achievements and someone suggested to delete and redownload my account so i deleted my xbox 360 account but it...

  3. My ban for communicating won’t let me play nhl online why?

    in XBoX Accessibility
    My ban for communicating won’t let me play nhl online why?: Please unban me it’s not my fault the other people are soft he said sum mean things to me n I did back but how n why can’t I play online this never happened to me before?...

  4. Not able to communicate in mcpe multiplayer servers

    in XBoX Games and Apps
    Not able to communicate in mcpe multiplayer servers: multiplayer server mcpe. If I block multiplayer servers I can communicate but cannot join multiplayer server in mcpe in privacy settings in Xbox live. If I allow it I am not able to text in...

  5. Xbox Game Bar is the worst communication software I have EVER used in my entire life.

    in XBoX on Windows
    Xbox Game Bar is the worst communication software I have EVER used in my entire life.: Game Bar is a joke. There is no way an app should be broken for 3+ years with no fix. I have to do all these extra steps just to be able to join a party & half the time I can't even connect. This...

  6. My appeal was approved but I still can't communicate

    in XBoX Rewards & Social
    My appeal was approved but I still can't communicate: My appeal was approved but I still can't communicate it's been a couple days cc7dee4e-e900-4071-8e97-ad32496c3760

  7. I am having trouble being able to communicate in a party!Also my privacy settings are not...

    in XBoX Accessibility
    I am having trouble being able to communicate in a party!Also my privacy settings are not...: My privacy settings are not loading and I’m unable to communicate in patty’s? fcfc38ab-837b-42c2-bc00-86d143a78292

  8. Why can’t I see my active suspension when i have an active communication ban?

    in XBoX Accessibility
    Why can’t I see my active suspension when i have an active communication ban?: I’ve got a communication ban and I want to make an appeal but it says I have no active suspensions, does anyone or a Xbox agent know why? 0bdffde2-3a28-4953-ba6b-580f2dd88129

  9. The xbox x has the same issues with the communication or just the old version ?

    in XBoX Accessibility
    The xbox x has the same issues with the communication or just the old version ?: I got the same issue with my xbox one but i just gonna upgrade for the new (xbox x) to see if i can solve the problem 6d05017f-e5a6-492a-af80-f96e017ad01c

  10. Why does my mw3 on xbox 360 keeps saying tbe communication with xbox live has been...

    in XBoX on Consoles
    Why does my mw3 on xbox 360 keeps saying tbe communication with xbox live has been...: Why does my mw3 on xbox 360 keeps saying tbe communication with xbox live has been interrupted if I'm actually connected? ba3926af-0fcf-4032-963d-e0e473da5eed

Users found this page by searching for:

  1. What does a communication error occurred during text verification mean on Xbox 360

    ,

  2. communication with Xbox live failed and text verification could not be completed xenoverse 2