Communication to XBox Live Servers Interrupted

Hello Brandon,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any)
you’ve tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

It looks okay on the CoD site. Might just require a restart. https://support.activision.com/onlineservices

Did you find a solution to this?

Hello elord89, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

If Your still having the issue, it’s possible that the local save for the games has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.
First, delete the local save:
1. Press the Xbox button to open the guide and then select My games & apps > See all > Games.
2. Highlight the game title, and then press the Menu button on your controller.
3. Select Manage game and add-ons > Saved data.
4. Select Delete all to remove the local save of this game, then follow the prompts.
After you delete the local save, restart your Xbox:
1. Press and hold the Xbox button in the center of your controller.
2. Select Restart console, then follow the prompts.
After you restart your Xbox, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live.
Try playing the games again to see if re-syncing with the cloud corrected the game problem.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Texas here. Same issue. I'm getting several different messages, including communication with the XBox live servers has been interrupted, this profile is not allowed to play xbox live. Tried renewing my xbox live membership and it just charged me for another
month ;-(