communication temporary ban?

Nathanbeaulieu · Mar 15, 2022

I was playing xbox like most people would be doing, and i start a message with my teammate after he yelled at me in game chat, i said dont yell at me, then its not my fault you were playing like a cpu, i get reported for that and get a 3 day ban, i check the enforcement site and it doesnt appear, and i get called racial slurs in messages when i report them nothing happens but i get a ban for saying cpu? like i feel like this enforcement system is a joke now i cant even appeal it. what am i even supposed to do?

:)

Smwutches

The enforcement team does not use the forums. It is not possible to submit a case review for a 24 hour ban. All you can do is wait out the suspension.

Nursemorph

Just don't retaliate...that is down to yourself, not Microsoft's policies. Just report the person and then block them. Whilst Enforcement may be something that needs some work as it doesn't always work properly, removing yourself from the possibility of getting enforced is the best solution

bowski477

Was your ban a 24hr ban? If so you will not be eligible for case review.

K J Wood

I think it's insane how quickly Microsoft can ban a player for so little. So much trash talk and then a person gets offened when you decide to say something back and bam a 7 day suspension for calling them stupid. Microsoft definitely needs to some policy changes.

Kathy A.

Hi Nathanbeaulieu,

We understand that you receive an enforcement action and would like to raise an appeal for it. Forums and customer support are unable to assist you with any suspensions or enforcement actions.

Should you need assistance from support please go directly to the right team - Enforcement website. Follow the steps provided in this link to submit an appeal - How to submit a case review.

For reference you may check this support articles:

Types of Xbox enforcement actions

How to report a player

Learn why your account was banned or suspended from Xbox Live

Xbox Live policies and your account

If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,

Xbox Forum Moderator

Microsoft Community

communication temporary ban?