communication suspension

I also have this problem. My sons account has had this happen 2 times in the last month. After the last time we have monitor his chatting and messaging strictly. I believe this is incorrect. He has been on live 6-7 years and all of a sudden these
issues. When we sign into enforcement.xbox.com it does not let us click on apply for review. I pay for a service that we are not receiving now sue to this suspension. I understand their are rules but there needs to be a way to speak with the enforcement team
and get information on what it actually is. Considering we are paying for live, we the customers deserve that. If we are being accused of something they should have to show us. otherwise it could all be made up to make more money for microsoft. I have done
some investigating seem many users are having the same issue.

Also, before his last suspension about 15 days ago he had trouble signing in. he received a message that his profile was signed in else where. This could be a sign he was hacked but have tried to contact ANYONE for get information and no luck.

:)

 

Cant hear anyone in game and party

Communications Suspensions
Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

 

Communication suspension question

Communications Suspensions
Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice
messages, video communications, Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

 

There is absolutely NO one here that can help anyone with enforcement bans, they are final.

Keep in mind they can ban you for anything you did since the time you signed up.

PS Do not bother calling the 1-800 number (unless you have warranty) as they are a contracted call center that have no clue what an xbox is and will direct to these forums, and from my personal experience this sites support chat/contact its almost the same
with more lies and misdirections

 

Here is some info taken right from the enforcement forums. They are locked now. You can't post there. They only work through enforcement.xbox.com. But it's helpful still.

"If you were signed in to your Xbox 360 at the time of your account suspension, you may have seen a message indicating that your account was signed in on another console. While it can be alarming to see this message immediately before receiving a suspension
notification, this message is not indicative of a compromised (or 'hacked') account.

This message is a product of the Xbox 360 enforcement process and does not literally mean that the account was signed into another console at that moment or that another person has control of the account. It also does not mean that another player caused
your suspension. Only XBLPET has the ability to issue enforcement actions, and if you receive a suspension it’s because the enforcement team determined that the account committed a Code of Conduct violation; not because you were hacked.

If you still have reason to believe that your account has been compromised, please follow the directions outlined at the Compromised Account Solution Tool."