Communication Suspension Xbox Live 24 Hours - Appeal

Hello, lately i have been playing Overwatch a lot and as a competitive game it tends to get heated, tensions arise and people start going back and forth with all manner of colourful language, i understand that the code of conduct is a thing but at the same
time in the heat of the moment, well everyone looses their temper.

To my knowledge i tend to manage myself fairly well and most of the time i am mediating between players, but to be sincere i particularly lost it against a player that became exceedingly toxic, said what i had to say and blocked him, i though this was the
end of this but apparently if he reports me once is more than enough to warrant a communication suspension for 24 hours.

I do understand that loosing my temper was in the wrong but i believe that not only this is the first time i have been flagged but also the first time for things to get this heated and i would wish this to be taken into consideration, currently i have little
thing to do with my time due to reasons beyond my control and Overwatch has become my haven, if possible i would like to contest the Suspension, if not then i will just have to see where to spend my time, thank you for your consideration.

:)

 

Why did I get suspended???

Also the suspension applies when you sign back in to Xbox Live. You can appeal the suspension if it's longer than 24 hours through the website as well.

 

Communication suspension for 24 hours

Hello. So this past weekend I got an email about enforcement action that has taken place on my account. Really wasn't sure what it mean't cause I've never heard or seen any of this before. After some research on my account, I saw that I was suspended from
communication on Xbox live for 24 hours. My suspension is over now, I did my research, I talked to support, nothing I could do. I got suspended. I've been a pretty loyal customer for Microsoft and have supported Xbox and their games for many years. I love
gaming. Recently I started playing the new title "For Honor" and let me tell you, my friends and I have never seen so many hate messages in a game before. Im a simple man. I don't usually reply to these people as I don't see the point in arguing over a video
game. If I do, its some witty comment of something I made up for my amusement, but its never inappropriate or harassing in any way. So naturally I have absolutely no idea what I did wrong to deserve this suspension. Now, I know this is seen a lot on these
forums and I am probably gunna get the same response as everyone gets. I know that every single suspension and case is looked at carefully and they don't just randomly give out suspensions. I did my research I know... I just wish there was a way for me to
know what I did wrong to deserve this small suspension that is now on my account forever. I really respect what the enforcement team is trying to do. I think catching these bullies on the internet is a great way to enforce a safer gaming community and for
that, I thank you. But there are strong flaws in your system and I think a lot of people would agree with that. The team is really busy and there is absolutely no way to contact them for a 24 hour suspension, but this doesn't help anyone. I will probably never
reply to another hate message again as it might be interpreted the wrong way. Now I have a suspension on my account. Thank you Enforcement Team

 

The enforcement team does not use the forums and they do not review 24 hour suspensions (the review process would last longer than the suspension). You'll have to wait out the suspension.

 

Thank you, quite disappointing, but if there is nothing to do then i will wait it. Next time i will just block them right away. Have a nice day.

 

Also remember to not respond to a message they have sent as that will remove the block.