Communication Suspension for messaging my personal friend

Hello jackipanda,

Thank you very much for bringing this issue to our attention. We're sorry to hear about the account suspension. The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. We recommend to appeal
the decision made by the enforcement team. This can be done by submitting a case review. The decisions are made and upheld by the enforcement team. We hope
this helps!

Hi Jackeel, you will not be able to communicate on LIVE via messages or Voice until that suspension is over. You may need to find a different way to communicate with those friends.

How is that an unfair suspension? You admitted to violating the Code of Conduct. You have the option to report offense messages and the ability to block communications from the offending person.

Send a friend request to the player and message to him or her. That should unblock communications with the person.

I understand, however reports cant be actioned upon immediately and the effect of a ban or suspension could take a week or more for one person and be immediate for another.

Your report will be investigated, however it requires evidence and time to be actioned.

where as communications can be reviewed much quicker and this is why communication bans are handled in a shorter amount of time.

The best cause of action is to set your messages to friends only, and communicate with others on the service in an appropriate manner.