communication banned for no reason with no message from xbox. HELP! :(

Hello αηοηγΜουs ?, My name is David. I am an independent advisor, happy to help you today.

I am sorry that you are going through this, remember that I am an independent advisor and I do not have access to your account. but I recommend Check emails or messages from Xbox: Sometimes when an account is banned, Xbox sends an email or message detailing the reason for the ban. Check your emails and messages on the console to see if you received any communication about the ban and the reasons behind it. Check emails or messages from Xbox: Sometimes when an account is banned, Xbox sends an email or message detailing the reason for the ban. Check your emails and messages in the console to see if you received any communication about the ban and the reasons behind it.

Best regards.

Hey there GHOSTexREAPER15,

The Enforcement teams don't use the forums at all and they only communicate through a
Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent
by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps
HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the
Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

reports are investigated thoroughly against the code of conduct and enforcement actions are based on violations against the code. You should review the code of conduct and this may help you understand what you possibly did to violate the code.

This link explains the code of conduct at a high level
ttp://www.xbox.com/en-US/lega

and this link explains what would cause a violation:
https://enforcement.xbox.com/

You didn't get a message from Xbox stating the length of the ban? Is it just a Communications ban or an Account Ban?

Unable to access Xbox Ambassador site and I'm met with a reoccurring message reiterating my reason for ban. I cannot communicate with the moderator to resolve this issue.