Communication ban still active, despite ban expiring.

Discus and support Communication ban still active, despite ban expiring. in XBoX on Consoles to solve the problem; Hello, my Xbox Live Account got a communication ban till 28.09.2017. Despite the ban expiring two days ago, I still can't use any of the communication... Discussion in 'XBoX on Consoles' started by Vinylshark, Sep 29, 2017.

  1. Vinylshark
    Vinylshark Guest

    Communication ban still active, despite ban expiring.


    Hello, my Xbox Live Account got a communication ban till 28.09.2017.

    Despite the ban expiring two days ago, I still can't use any of the communication features.

    The Enforcement website won't allow me to fill out a case review, so is there any other way to get into contact with the Enforcement Team?

    :)
     
    Vinylshark, Sep 29, 2017
    #1
  2. An Old Freak
    An Old Freak Guest
    Communications ban still active

    There appears to be an issue that has been happening lately. It appears that if an enforcement action was extended then there may be no additional notification and the enforcement site does not reflect this extension. The only way to currently find out if
    an enforcement action was extended is to contact Xbox support.
     
    An Old Freak, Sep 29, 2017
    #2
  3. Rubys Semblance
    Rubys Semblance Guest
    Communications ban still active

    I have done both of those multiply times, and called support multiply times, still nothing. Its going on 2 months now since the ban should of been lifted.
     
    Rubys Semblance, Sep 29, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Communication ban still active, despite ban expiring.

    Try removing your account from your console,doing a hard reset & redownloading your profile.

    If that doesn't work then it's possible you have had your suspension extended due to other offences the enforcement team have discovered.

    For some reason this is not showing up on the enforcement site.

    You can try contacting support
    here     & they might be able to see if your suspension was extended but will not be able to do anything about it.

    A case review is the only way to contact the enforcement team.
     
    Daft Badger, Sep 29, 2017
    #4
  5. Daft Badger Win User

    Communication ban still active, despite ban expiring.

    Try removing your account from your console,doing a hard reset & redownloading your profile.

    If that doesn't work then it's possible you have had your suspension extended due to other offences the enforcement team have discovered.

    For some reason this is not showing up on the enforcement site.

    You can try contacting support
    here     & they might be able to see if your suspension was extended but will not be able to do anything about it.

    A case review is the only way to contact the enforcement team.
  6. onyxishere Win User

    Communication Ban expired and still banned

    Sorry to hear it. However, a first communications ban isn't for just a few hours. The first ban is usually a 24 hour ban. This means that it would end at the same time it began. In this case on Oct. 5 at 21:12:40 UK time.

    You can see the length of the ban by logging in to this link and clicking on the hammer icon
    http://enforcement.xbox.com/

    If, after the enforcement is over you still cannot use your chat or send messages then delete you profile from the console, power cycle it by holding the power button for 10 seconds until it shuts down and then redownload your profile to the console.
  7. MattyMidway Win User

    Communications ban still active

    try hard resetting the console by holding the power button in for 10 seconds. Then, reboot the console.



    Also, if that does not work, try removing the account from the console then adding it back again.



    Good luck!
  8. Rubys Semblance Win User

    Communications ban still active

    I have done both of those multiply times, and called support multiply times, still nothing. Its going on 2 months now since the ban should of been lifted.
  9. Rubys Semblance Win User

    Communications ban still active

    I have contacted support. They were the ones who told me to make this post and they couldn't tell me any additional information.
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Communication ban still active, despite ban expiring.

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