Comms suspension but no details of duration or reason?

vix181 · Jul 20, 2016

My sons account was subject to a communications suspension yesterday, we have logged into the enforcement page which says that there is an enforcement active but when we try to view details it says that he has a perfect record.

I believe that the only way to contact the enforcement team is through that particular page but with no details showing there is no way of contacting them. Any ideas how to find out duration and reason for the ban?

:)

Killer Kev One · Jul 20, 2016

Unclear about comm ban length.

Thanks, ive already tried that an this is what it says:

Enforcement Detail :- This account engaged in inappropriate communications. This activity may include harassment, abusive language, hate speech, profanity, disruptive or offensive language, spamming, or other inappropriate uses of Xbox Live communications
features. Temporary suspension impact: For the duration of the suspension this account cannot use Xbox Live communication features, including in-game and party chat, messaging, video communications, gameplay broadcasting, sharing content, and Skype on Xbox
One. Permanent suspension impact: This account can no longer sign in to Xbox Live from any device. This enforcement affects the account's Xbox Live privileges.

Is my comm ban permanent or temporary? it says both but im not sure.

Dadwhite · Jul 20, 2016

Have no clue why I got a communication ban.

Communications bans are not just from voice communications but any form of communications

Here is a sample for the enforcement site about comm bans:

Communications Suspensions
Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

Daft Badger · Jul 20, 2016

An email should of been sent to the address linked to the suspended account.

Daft Badger

An email should of been sent to the address linked to the suspended account.

Spike1968

Check your messages, my guess is you have received a comm ban, if so the details if the duration of said ban will be in the message.

MrTattooToYou

Unbelievable 😂 can you put me in the direction of these said rules then as I can’t find any

Smwutches

https://www.xbox.com/en-US/legal/community-standards It's spread throughout the Community Standards, but primarily under "Turn that spam into substance" and "Fraud benefits no one"

Smwutches

Just because others do it doesn't mean it's allowed. Most likely someone saw your post and reported it which brought it to the attention of the enforcement team. Your others may not have been reported.

Comms suspension but no details of duration or reason?