COMMANDE RÉPARATION MANETTE ÉLITE!!!

ThibaultLejeune1 · Dec 18, 2018

Bonjour,

Cela fait bientôt plus d un mois que ma manette élite est en réparation et si elle a était envoyer mais je ne l ai toujours pas reçu!!!

J'ai contacter plusieurs fois le service SAV on m'a dit qu' elle aller dans 48h !!!! Plusieurs reprise on ma sortit cette
[Mod Removed - Profanity] !

Je commence en avoir ras le bol le service et déplorable plateforme marocaine ou personne ne parle français et ne comprend rien ! J exige de recevoir ma manette ! De plus j'avais demander une MANETTE neuve et non une d occasion reconditionner !!!

Sur ma commande il es dit sue je devais la recevoir entre 6 et 8 jours cela fait plus de 30 jours je n ai aucun numéro de suivi ! Merci de me contacter par email ou par téléphone car je commence en avoir marre de ce service en carton ou on prend les gends
pour des cons !!!

Cordialement !

[Translation - It's been more than a month since my elite controller is under repair and if it was sent but I still have not received! I have contact several times the service SAV I was told that she go in 48h !!!! Several times I got this [Mod Removed
- Profanity]! I begin to be fed up with the service and deplorable Moroccan platform where no one speaks French and understands nothing! J demands to receive my controller! In addition I had to ask for a new HANDLE and not an opportunity to repackage! On my
order it says sue I had to receive it between 6 and 8 days it's been more than 30 days I have no tracking number! Thank you for contacting me by email or by phone because I am getting fed up with this cardboard service or we take the gends for cons! Cordially
!]

:)

XBF Ezra G

Hi Thibault,

Thanks for your post. I do apologize for the inconvenience and lack of word on your order in such a long time. In order to address issues with a missing item that has been repaired/replaced, please use the
Contact Us portal to speak with an agent, from there, our agents should be able to contact the repair center or gather information about the status of your item.

I hope this helps.

Mister Taurus

Hi there,

Thank you for reaching out to us with this issue. If you're having issues with the repair service site, we recommend trying a different web browser on a PC. Also, reaching out to our
support team can be helpful as they can set up a repair as well. Thank you.

XBF - Dom

Hello Pierre-Alex Plourde,

Thank you for the follow-up. We’re currently investigating the issue and we’ll respond once we have more information to present.

Thank you for your patience,

XBF - Dom

Bonjour Pierre-Alex Plourde,

Merci pour le suivi. Nous enquêtons actuellement sur le problème et nous vous répondrons une fois que nous aurons plus d’informations présenter.

Merci de votre patience,

XBF - Dom

Hello Pierre-Alex Plourde,

Thank you for reaching out to us about your issue!

Have you tried updating the firmware of your controller via console or the Xbox Accessories app on PC? Below you will find links to three separate articles related to your issue:

1. Troubleshoot your Xbox wireless controller - This will help you troubleshoot any issues that you are experiencing with your controller.

Link- Troubleshoot your Xbox Wireless Controller | Xbox Support

2. Update your Xbox wireless controller - This article will help you update your Xbox controller if you're unsure how.

Link - Update your Xbox Wireless Controller | Xbox Support

3. My Xbox controller has connection issues after the last update - This article will help you revert your controller's firmware if you're having trouble after an update.

Link - My Xbox controller has connection issues after the last update | Xbox Support

Let us know if this helps!

COMMANDE RÉPARATION MANETTE ÉLITE!!!