'Command not available' when pressing X or Rb

DavidFilip2016 · Apr 2, 2017

Hello,

Since last week, it happened now 3-4 times: suddenly, the console stops responding to any press of X or Lb, and a voice says "Command not available" at every push. It goes away randomly, either in a few minutes or more. A console restart doesn't help.

Anyone else have the same? If yes, what needs to be done?

Thank you

:)

huhbra · Apr 2, 2017

Command not available

while play8ng Madden when I press x or rb it says Command not available. How do I fix this aside from factory resetting the game.

Theory of Game · Apr 2, 2017

unable to unhide games on the newest preview build

As noted in the patch notes, the command has changed. It's now both bumpers and X (LB + RB + X).

AvoidedMammal11 · May 30, 2017

Hello,

I have the same problem! Just bought a now game can't play ? How to fix this ?

Mister Beep · Oct 31, 2018

Hey there,

Where does this error pop-up? Is this within a specific game, or a specific section of the Xbox One dashboard? Can both of you try a

Factory Restore on your Xbox One console, selecting 'Reset and keep my games & apps'? Is there a specific

AvoidedMammal11

Hello,

I have the same problem! Just bought a now game can't play ? How to fix this ?

Mister Beep

Hey there,

Where does this error pop-up? Is this within a specific game, or a specific section of the Xbox One dashboard? Can both of you try a

Factory Restore on your Xbox One console, selecting 'Reset and keep my games & apps'? Is there a specific

DavidFilip2016

I forgot to post how this was actually resolved.

It was after the update 2 months ago.

We did 2 things, not sure which one exactly solved it, you can try each one by one:

1/ Disable Cortana (Settings -- All settings -- System - Cortana)

2/ Disable Narrator (Settings > All Settings > Ease of Access -- Narrator)

SpinalBoot26701

Same here. Seems like ZERO support from Microsoft.

OlivierJ1975

Not exactly same trouble. But also a response trouble.

After the spring update, the console stops responding to any press of all buttons, event start/stop button of the console. Only way to solve is to unplug power, then replug, then wait boot before restart playing.

It is not a correct way to restart the console, but the only one I have found.

I have contact Microsoft support on twitter but they sent me to a "standard" troubles with WIFI/Bluetooth devices as controllers. I think they don't read all my message.

Hope this can help Microsoft to work on a corrective update !

Can we go back the an older firmware ?

'Command not available' when pressing X or Rb