Comcast/Xfinity X1: Xbox won't load the home screen

Discus and support Comcast/Xfinity X1: Xbox won't load the home screen in XBoX TV Hardware to solve the problem; Comcast/Xfinity (Set-top Boxes) X1: Xbox won't load the home screen My Xbox won't load at all for some reason after the start up. It freezes at the... Discussion in 'XBoX TV Hardware' started by HakaishynBeerus, Oct 7, 2017.

  1. HakaishynBeerus
    HakaishynBeerus Guest

    Comcast/Xfinity X1: Xbox won't load the home screen


    Comcast/Xfinity (Set-top Boxes) X1: Xbox won't load the home screen
    My Xbox won't load at all for some reason after the start up. It freezes at the home screen and doesn't let me access Xbox live or any pre installed apps. I tried to factory reset but the setting tab won't open. I've attached a picture of what my home screen
    looks like when this happens. Any suggestions?

    Comcast/Xfinity X1: Xbox won't load the home screen [​IMG]

    :)
     
    HakaishynBeerus, Oct 7, 2017
    #1
  2. MaximumExtreme
    MaximumExtreme Guest
    X1 Platform/Xbox One Set Up

    For some reason the xbox one won't recognize my Xfinity X1 Platform box to switch channels on my cable box. Anybody else having this problem with the smaller buddy boxes as Comcast call them? I've tried entering Xfinity & Comcast and still nothing.
     
    MaximumExtreme, Oct 7, 2017
    #2
  3. BradisonTWIN
    BradisonTWIN Guest
    Is the HBO GO app down?

    HBO GO has not worked for me for about a month. I have Comcast Xfinity. The error occurs when I try to load up the app. I don't even make it to the home screen.
     
    BradisonTWIN, Oct 7, 2017
    #3
  4. BradisonTWIN Win User

    Is the HBO GO app down?

    HBO GO has not worked for me for about a month. I have Comcast Xfinity. The error occurs when I try to load up the app. I don't even make it to the home screen.
  5. fantavet Win User

    Trouble with Xbox One Guide

    Set up Comcast box manually. Type in Xfinity instead and see that gives you more choices. I have a x1 box from Comcast, could not find it until I typed Xfinity.
  6. JT Kimbell [MSFT] Win User

    X1 Xfinity cable box not able to change channels

    Hi Swanlee,

    Try setting make=Comcast (or xfinity), model=X1. That should work.
  7. NiteRider 006 Win User

    Question for those who watch TV mostly through DVR (previously recorded)

    Would the same apply if I were to switch out my TiVo with a Comcast xfinity X1 box? I had heard that they would be some integration with the major networks like comcast.
  8. JT Kimbell [MSFT] Win User

    Can't change channel

    Hey Rui,

    For the Comcast X1, how did you set it up? Did you go through device detection? It should say you have a Comcast (or Xfinity) box and you're using C1982 as the IR codeset.

    If detection doesn't seem to be working, you can manually enter the model number as Comcast X1.
Thema:

Comcast/Xfinity X1: Xbox won't load the home screen

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