Collector's Edition Disc Exchange - Where is Warzone REQ Bundle (14 Premium Requisition ...

I received the Halo 5 disc this morning via FedEx, but do not see the - Warzone REQ Bundle (14 Premium Requisition packs) + Halo: The Fall of Reach (Animated Series),
which was part of the code that came with the Limited Collectors Series.

It was suppose to be shipped. I never have received any email confirmation on anything. Support who I contacted yesterday has no tracking numbers so they couldn't tell me when or who was delivering it.

Anyone received the disc and/or the additional content which I imagine is a code.

:)

 

Halo 5 code trade in program

Game finally did arrive arrive - a 2nd FedEx truck delivered the game.

Just the game - had to contact Microsoft support and speak to an agent to have them send me the codes for -

Warzone REQ Bundle (14 Premium Requisition packs) + Halo: The Fall of Reach (Animated Series

because these codes didn't come in the sealed green game box - only the disc was in the box.

 

Halo 5 digital deluxe pre order issue

Okay so i have been contacting microsoft like 9 times about this issue and they tried to give me all sorts of solutions to my issue but none have worked.

>my issue> I pre ordered Halo 5: Guardians - Digital Deluxe Edition, which includes Halo: The Fall of Reach - Animated Series, Halo 5: Guardians - Warzone REQ Bundle and Halo 5: Guardians - Digital Pre-order Bonus.

Well, i havent got any of the extra stuff that comes with the digital deluxe edition.

When im in the game and press start -> requisitions -> Open packs, it says "you have no unopened packs.". But when i go to "store" i can see the

"Halo 5: Guardians - WARZONE REQ BUNDLE, when i press it it tells me "You already own Halo 5: Guardians - Warzone REQ Bundle, you can find it in your games and apps collection. (i press close) and then it says "PURCHASED, Success! Taking you to open packs now.
(i press continue) and i come back to "open packs" where it tells me that i have no packs to open. I havent got any Warzone REQ packs since release.. Also, i can only watch the 1st act in Halo: The Fall of Reach, when i go to act 2 it says "BUY HALO 5".

 

I called phone support and they generated the codes for me and emailed them.

 

OK, just called phone support. Was lucky to be connected with a great rep. He was aware of the issue and took action to send me via email the 2 codes necessary to download the content.

Issue resolved. Unfortunately, I have a feeling there are going to be tons of calls for those that didn't get the codes and expected to get them in the shipping package today.