Collector's Edition Content Missing?

Discus and support Collector's Edition Content Missing? in XBoX Games and Apps to solve the problem; Downloading on my Xbox One and I don't see my CE content as a downloadable option. 408076a0-49e7-4710-9faf-8486b0b59364 Discussion in 'XBoX Games and Apps' started by GalaKnight, Apr 28, 2017.

  1. GalaKnight
    GalaKnight Guest

    Collector's Edition Content Missing?


    Downloading on my Xbox One and I don't see my CE content as a downloadable option.

    :)
     
    GalaKnight, Apr 28, 2017
    #1
  2. B MoB1984
    B MoB1984 Guest
    Collector's Edition content

    [quote user="Dongo Fett"]

    found this

    [View:http://fastcache.gawkerassets.com/assets/images/9/2011/07/xlarge_sr3_ps3_ce_bb_image.jpg]

    not sure if its the only collectors edition coming out but looks pretty interesting

    [/quote]

    Collector's Edition Content Missing? [​IMG]

    Saints Row: The Third Platinum Pack

    • Exclusive Custom Molded Saints Row Headset*
    • Professor Genki Hyper-Ordinary Pre-Order Pack
    • Exclusive in-game soundtrack.
    • Saints Row: The Third game

      *Headset is NOT COMPATIBLE WITH Xbox LIVE®.

    $99.99

    There is also a pre-order Bonus that I found at GameStop and Walmart, that is good with both the Standard Edition and Platinum Edition of the game.

    Collector's Edition Content Missing? [​IMG]

    Professor Genki's Hyper Ordinary Pre-Order Pack Includes

    • Professor Genki's Super Ballistic Man-a-Pult: Cruise Steelport in style with this vacuum-action human-cannonball truck. Suck up pedestrians and use them as live ammunition against the forces of evil, and everyone
      else.
    • Professor Genki's Leisure Stunt Suit:
      The ultimate in comfort and tight-fitting apparel, the Genki Leisure Stunt Suit is perfect for skydiving over Steelport or to wear while ejecting from high-flying fighter jets. Free Genki mask included!
    • Professor Genki's "Octopuss" weapon: Fire baby octopi onto your enemies' heads! Watch as the octopi massage their scalps and your enemies fight for you! Enemies can be friends too!
     
    B MoB1984, Apr 28, 2017
    #2
  3. PhDPeddler
    PhDPeddler Guest
    Collector's Edition content

    [quote user="Matictac"]

    You can tell how old Saints Row 2 is by the fact that the CE had a 512MB USB stick.

    [/quote]


    Whats up, long time no see.

    Its funny you say "old"( but yea, 512 stick, lol). I picked up Saints Row 2 last week and still think the game is a blast. I really wish I would have picked it up 4 years ago.



    For the SP ED, Its got to be something GOOD for me to spend the extra money. I would want a special car with .50 cal gun attached to the top. 20 extra house over the map. Stuff you would but in the DLC 3 months later.
     
    PhDPeddler, Apr 28, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Collector's Edition Content Missing?

    Sorry to hear it. You should be able to find any available content that you've already purchased by highlighting the game on the dashboard and pressing the start button on the controller. From there you can choose manage game then go to ready to install.
     
    onyxishere, Apr 28, 2017
    #4
  5. GalaKnight
    GalaKnight Guest
    That doesn't seem to be the case here. Maybe an issue with the system right now but when I try to play it says "Missing Downloadable Content".
     
    GalaKnight, Apr 28, 2017
    #5
  6. Hey there, Gala!

    I had just hopped into
    your Dead Space 3 thread
    , confused why you made duplicate threads! Collector's Edition Content Missing? ;)

    For most disc based backwards compatible games, one disc is used for installing the game while the other is for the extra content. To play the game with the extra content, you generally need to play the game on that disc. Which disc varies, but for the most
    part it's install on disc 1 and disc 2 is where you play. It is my understanding that the Collector's Edition is a 2-disc game, and either disc should work without issue.

    If you're still unable to locate the DLC, let me know! Post back with an image of the disc and case so that we can dig into requirements together. Collector's Edition Content Missing? :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 3, 2017
    #6
  7. DLC missing for me as well. I have the digital version bought yesterday. I go to manage game and none of the DLC I purchased is there. I can get the map pack and nothing else. I can't play online because it wont let be download or activate the online pass.
    Everything works for 1 & 3 but 2 wont. I can't do anything because it says DLC is required. I tried getting it from Xbox.com and the X1 store but the store wants to charge me again.
     
    Jason Griffith, May 3, 2017
    #7
  8. Aquaman6686
    Aquaman6686 Guest

    Collector's Edition Content Missing?

    none of the DLC seems to be working for this game.
     
    Aquaman6686, May 6, 2017
    #8
  9. GalaKnight
    GalaKnight Guest
    Okay so there are two different issues that's why I have one here in DS2 and DS3. Three wasn't installing but is not working. I bought the digital version for convience. But Dead Space 2's DLC is not working properly. My Collector's Edition DLC and RIvet
    Gun show up in the store but don't let me download them.
     
    GalaKnight, May 8, 2017
    #9
  10. Thanks, guys!

    We do have the right people looking into this now. Since it seems that all of the DLC is a little off, I've updated the investigating teams with this information.

    Please keep an eye here for any updates from me! Collector's Edition Content Missing? :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 9, 2017
    #10
  11. GalaKnight
    GalaKnight Guest
    Glad to hear. I keep checking every day with my fingers crossed.
     
    GalaKnight, May 10, 2017
    #11
  12. Hey, guys!

    We are being advised that this is resolved now. If you own Collector's Edition content, check under Manage Game to see if the content can be installed there now. If it's not showing up, head over to the content on the Xbox One Store and see if it's showing
    as "Install" there. It should be available by following these steps:

    1. Go to manage games in Xbox One for Dead Space 2
    2. Under Ready to Install, install the severed, rivet gun, CE, and other DLC you own
    3. Launch the game and see if severed is an option for you when you start a new game
    4. Get into the game and get to a point where you can equip armor. See the inventory list and you should see the rivet gun and the zealot assets.

    If it is showing up, great! Confirming that you're all set is what I would need at that point.

    If it isn't, please let me know! To help explain the situation to the team investigating, screenshots of everything would be helpful. Here's what would be beneficial:

    • In-game (there should be red lines through some content, which is by design, but we want to see what it looks like for you)
    • Xbox One Store content showing it needs to be purchased
    • Manage Game section for Dead Space 2, both the installed and ready to install sections

    I'll get that off to them and we'll see what our next steps are from there. Thanks again to everyone for your patience and help with this!
     
    Misses Quinzel, May 17, 2017
    #12
  13. Aquaman6686
    Aquaman6686 Guest

    Collector's Edition Content Missing?

    There has been no fix for this. The steps listed above did not resolve the issue. The DLC is still nowhere to be found and the Rivet Gun is still unavailable.
     
    Aquaman6686, May 18, 2017
    #13
  14. GalaKnight
    GalaKnight Guest
    Same, the DLC is not showing up as it should.
     
    GalaKnight, May 18, 2017
    #14
  15. Thanks, guys! Can you give it another shot for me? If it still doesn't work, I will need the screenshots I asked for above to pass on to the team investigating to help them out. Let me know how it goes!
     
    Misses Quinzel, May 22, 2017
    #15
Thema:

Collector's Edition Content Missing?

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