Cold war will not install I've tried two copies

Hello,lincolntanner

I would recommend a factor reset of the console as this should fix the issue that is happening .

If you're ready to reset your console to the factory default settings, follow these steps:

1. Press the Xbox button  to open the guide.
   
2. Select Profile & system > Settings > System > Console info > Reset console.
   
3. On the Reset your console? screen, you'll see three options:
   
   • Reset and keep my games & apps. Use this option as your first choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases, if a corrupted game file is causing the issue you're troubleshooting, you may have to choose Reset and remove everything.
     
   • Cancel. To back out of this screen, simply select this button.
     

Hope this resolves you issue please don't hesitate to reply if this doesn't work.

Hope this helps and have a Great day !!.Thanks

I have also uninstalled cold war and installed cold war twice

This did not work. I logged in my account and I tried to install call of duty cold war for Xbox one and its saying its at 0.0% and will not go up. I've tried restarting, hard reset, canceling the install and installing it again but no matter what I do, it doesn't work. Will I have to get a new Xbox?

Hello there. Sorry you are having trouble!

Have you tried out these steps?

1. Open the Manage Game and Add-Ons option.
   
2. Choose Black Ops Cold War.
   
3. Install all content packs that are ready for download.
   
4. Close the screen.
   
5. Restart the Black Ops Cold War application.
   

Cheers,

Cheevo Master

Yes, I've played cold war zombies an that was ok