Cold War Repurchase Bug

Yup same and i'm on new gen too

So to start off. I purchased ULTIMATE VERSION of the game via Xbox market. Downloaded standard verison on xbox 1. Game worked perfect. FASTFOWARD I Updated to S series downloaded X/S verison and they are telling me i have to purchase the game for $69.99.

I Tried everything uninstall reinstall, clear cache blah blah, NOTHING WORKS!! So now i paid $100.00 for a game i cant even play. Microsoft said its a bug or glitch, if so then why i feel its only happening to me.... im really thinking about switching over to PC because this here is REDICULOUS.

Did same however my problem is on Xbox One X,,was working up til season two update than it kicked both my old and new Xbox consoles into the trial mode now trial ended telling me to purchase full game but than says already own this product,all is installed ultimate edition,uninstalled reinstalled on internal storage verses the external it was on,even reset console clearing all local storage and cache,still nothing, I spent a total of 4 1/2 hrs on phone with tech support!!!agreed even bought the game in standard version also so not only owned the ultimate but also the standard,of course still nothing but a screen telling me to purchase full version,Trash!!!,worse cod to date!!,shame also bcuz when game was working zombies was pretty awesome!

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Just a friendly reminder that Call Of Duty Cold War that was purchased on Microsoft Store is only an Xbox version which means that if you would like to play it on PC you may need to purchase the PC version.

Hi, I'm glad to hear that finally you are able to play as usual!
Take care and happy gaming notyaD

Hi, from your side everything looks good.
Let me know how it goes once you reinstall the game.
**By the way, do it directly from your library / owned games