Cold War Next Gen Bunde Not Working

gmg5417 · Apr 25, 2021

I purchased the cross gen bundle and installed the content but when I open the game, it crashes back to the xbox home screen. So next I figured I might need the $10 cross gen bundle upgrade and after purchasing that, the game still wont load. I feel robbed. Ive been reading around for hours trying find a fix and nothing works. I tried the holding down the xbox home button method, clearing caches and mac addresses. Still nothing. Anybody having this same issue?

:)

XBF Aicha T

Hello @gmg5417! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently facing issues with your game. But don't worry, i am here to help.

I highly recommend power cycling your Xbox console will reset the network card and clear the cache.

Press and hold the Xbox button on the front of the console for approximately 10 seconds.
After the console has shut down, unplug the mains lead and wait 30 seconds.
Plug the console back in and turn it on by pressing the Xbox button

If the issue persists, the following troubleshooting steps will help fix the issue.

Step 1: Clear Mac address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Step 2: Remove your account:

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm then re-add your account.

After doing that, please make sure to sign in using the correct account which contains the game.

Step 3: Reset your console:

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

WillieRevels

I crash on 2k21 next gen version. Some on cold war. Sometimes even on the dashboard.

ngocphi

I heard of cold.war being unplayable on xbox one's but not xs pretty sure everyone loves the next gen experience with cold war

xRuzien

I currently have the Xbox One S and the standard edition of Cold War installed. In a few weeks I’m going to get the Xbox Series S and I was wondering if I have to buy the Next gen version for Cold War at it’s full price.

Thank you

No you don't just buy the cross gen bundle for 10$

Tallbeardface

Hi, it looks like i was charged full price again for the cross gen bundle, how do I fix this?

Cold War Next Gen Bunde Not Working