Cold War New Gen Upgrade

Discus and support Cold War New Gen Upgrade in XBoX Games and Apps to solve the problem; I bought coldwar ultimate edition on pc and it told me that I'll be able to upgrade to the digital version for next Gen consoles when they come out.... Discussion in 'XBoX Games and Apps' started by Johny13289, May 1, 2021.

  1. Johny13289
    Johny13289 Guest

    Cold War New Gen Upgrade


    I bought coldwar ultimate edition on pc and it told me that I'll be able to upgrade to the digital version for next Gen consoles when they come out. When I try launching cold War through warzone it sends me to the Microsoft stor to initiate the download but when I click it nothing happens and it just tells me to choose edition. The only other 2 options available is asking me to pay again for the game, anyone know why it's doing this?

    :)
     
    Johny13289, May 1, 2021
    #1
  2. XBF Meryem R Win User

    Cold War New Gen Upgrade

    Hello, according to your explanation I believe that you will need first to check your account's orders history to make sure that the game was purchased successfully on the account that you are signed in with. If you find that the game was purchased successfully, then you will need to do some troubleshooting steps on your device; try to power cycle the console, remove/re-add you account.

    If this does not resolve your issue, please try conatcting our Xbox Live Support Xbox Support for further assistance.
  3. JoshuaDichiera Win User

    Cold War suck on starting screen

    https://www.microsoft.com/en-au/store/p/call-of-duty-black-ops-cold-war-cross-gen-bundle-u/9mxpqc207hnm/0010

    This is the product that is the upgrade from Xbox one Cold War to series x version
  4. Boombaa Win User

    Cold war Upgrade to next gen

  5. Nursemorph Win User

    Call of Duty Black ops Upgrade to X/S

    From what I can tell, to access the Series X version of the game, you need the Cross-Gen bundle...once you buy that, you should then be able to download and install the Series X version. Without the cross-gen bundle it will, presumably, just install the XB1 version

    From the Store page:

    "For digital owners of the Call of Duty®: Black Ops Cold War Standard Edition, this upgrade will unlock the Call of Duty®: Black Ops Cold War Cross-Gen Bundle, giving access to the Xbox Series X|S version of the game. After upgrade purchase, search in the Xbox store for the Call of Duty®: Black Ops Cold War - Cross-Gen Bundle to install the Xbox Series X|S version of the game."
  6. Tallbeardface Win User

    Cold war Upgrade to next gen

    Hi, it looks like i was charged full price again for the cross gen bundle, how do I fix this?
Thema:

Cold War New Gen Upgrade

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