Código Gamepass[Gamepass code]

leonardochame ferreira · May 27, 2020

Comprei uma placa da Amd e com isso ganhei direito a receber um código do gamepass, resgatei o código seguindo o tutorial e não recebi os beneficios da gamepass. Agora o codigo consta como usado e eu não recebi os benefícios, fiz uma assinatura de 1 més
para ver se era o que precisava e nada.

Gostaria de receber meus benefícios.

[Translation - I bought an Amd card and with that I got the right to receive a gamepass code, redeemed the code following the tutorial and did not receive the benefits of the gamepass. Now the code appears as used and I did not receive the benefits,
I made a 1 month subscription to see if it was what I needed and nothing.
I would like to receive my benefits.]

:)

XBF Ezra G

Hello leonardochame ferreira menezes,

Thank you for your post. I understand you are experiencing an issue with a code you recently redeemed on your Microsoft account. If the redemption does not appear in your

Order History, please try
redeeming the code again. If the code is already redeemed, please use the
Contact Us portal to speak to an agent so we may further address this issue.

I hope this helps!

XBF Brad A

hello Jcarlos,

Thanks for coming to the forums with your question. I would not recommend trusting the website. If there was a promotion like this they would post on an Official Microsoft page. So no I would not trust that email.

Thanks,

Brad

XBF Jeremy Z

Hiya Jcarlos,

Thank you for letting us know that the issue has been fixed.
(Since you have marked a response as answered) We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Happy Gaming

Tezzarrific

the code in the package is a trial code only, if you have ever had gamepass or a trial of gamepass then you cannot use it.

schnurren

Olá EVERALDO LEITE DEDE PAIVA,

É possível que você tenha inserido um código de Xbox Live Gold ou GamePass de 3 meses enquanto usa o GamePass Ultimate?

Se for esse o caso, a taxa de conversão é diferente, como você pode conferir abaixo:

[Original message]

Hello EVERALDO LEITE DEDE PAIVA,

Is it possible that you have entered an Xbox Live Gold or GamePass voucher code of 3 months while having GamePass Ultimate?

If that is the case, the conversion ratio is different, as you can check below :

Código Gamepass[Gamepass code]