codigo cajiado pero no descargado [Translation-code boxed but not downloaded]

canjie un codigo pero antes de descargarlo lo cerre por erro y no puedo encontrarlo para descargar y busque apoyo y no me contestan en xbox...

[Translation-

canjie a code but before download it close it by mistake and I can not find it to download and find support and do not answer me in xbox …]

:)

 

Familia

El codigo es de 4 digitos. Pero no me deja hacer nada hasta que ponga el codigo correcto

[Translation: The code is 4 digits. But do not let me do anything until I
make the code correct]

 

No puedo entrar al bazar de Xbox Live [mod translation:I can not enter the Xbox Live Marketplace]

lo sigo intentando pero me aparece este codigo siempre 8c230002

[mod translation: keep trying but I always
get this code 8c230002]

 

Hey Andres,

I'm sorry to hear about this issue being experience with a code. I'd be happy to help.

I would like to clarify a few things first so we can get a better idea of what the issue is. What item are you trying to download from the code?

Where did you receive the code?

Once you redeem a code to your account for a game or downloadable content, a license is applied to your account and you can download the item at any time, even if you cancel or stop the download for whatever reason.

If the item was a game, you can start the download again from "My Games and Apps" and then "Ready to Install" found at the top of the page. You can also search for the item in the Store on your Xbox and once you find it, a button that says "Install" will
appear.

View and download game content and add-ons on Xbox One

Installing Games on Xbox One