Codice[Translation-Codice]

Hi Paola,

Thanks for coming to the forums. If you redeemed this code on the account, the code is then already used. If the code was redeemed on a different account, it all depends on what the code was for. So we will need some more information to assist you. What
type of code was it for? When was the code purchased? You may also request a call from support they will be able to assist you the best in this situation.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

My codice error is: 0x8B108036 0x00000000 0x00000300

Il fatto è che il sito non mi dona il codice microsoft è quello il punto

[Translate by Mod]

The fact is that the site doesn't give me the microsoft code that's the point

Ciao,

Prova a vedere se il codice è scritto correttamente e eventualmente correggi gli errori, se non funziona il rivenditore deve rimborsarti o annullare il vecchio codice per dartene un altro,

Buone vacanze e bouna giornata.

And sometise arrive this message errore codice stato 8c150009 but not find this error on internet