Codes replacement request

Discus and support Codes replacement request in XBoX Rewards & Social to solve the problem; Can I exchange a 1 month Xbox live gold suscription reward for a 1 month of Xbox game pass suscription instead bff86b8e-1c3b-4c6f-b84c-b8ab861c0d94 Discussion in 'XBoX Rewards & Social' started by STAINED SCARS, Jun 29, 2018.

  1. STAINED SCARS
    STAINED SCARS Guest

    Codes replacement request


    Can I exchange a 1 month Xbox live gold suscription reward for a 1 month of Xbox game pass suscription instead

    :)
     
    STAINED SCARS, Jun 29, 2018
    #1
  2. Bluefootjamie
    Bluefootjamie Guest
    Repair/Replacement request

    providing me with a number for phone support for UK would be great, as i cannot seem to locate on the site!!
     
    Bluefootjamie, Jun 29, 2018
    #2
  3. onyxishere
    onyxishere Guest
    Repair/Replacement request

    I wish we could help here, Bluefootjamie. However, you'll need to contact phone support for your region to find out what's going on with the replacement.
     
    onyxishere, Jun 29, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Codes replacement request

    If this was from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

    Otherwise, if it was from the Xbox Rewards program, it's not possible to exchange the code.
     
    Smwutches, Jun 29, 2018
    #4
  5. Smwutches Win User

    Codes replacement request

    If this was from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

    Otherwise, if it was from the Xbox Rewards program, it's not possible to exchange the code.
  6. Georges C. Win User

    request a new code replacement

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Vanessa, unfortunately after a code has been redeemed it is not possible to transfer it from one account to another, if it is an ideal game is to put the account as principal in the console so that the correct account can have the game, if it was a Gift card, make a purchase as a gift to the correct account of your son.
  7. Onyx Is Here Win User

    Gift card

  8. DominumStige Win User

    Help Please

    If you purchased the code from a retailer, you can contact them to request a refund or a replacement of the code.
  9. Georges C. Win User

    Requesting Replacement

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Ash0410, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor your account, we can not check what happens when you try to apply for the warranty.

    To effectively clarify this issue, you need to contact Microsoft support directly via chat so that they can request the warranty for you.

    To do so go to the link below:

    https://support.xbox.com/en-us/contact-us
Thema:

Codes replacement request

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