Codes for Groove not showing up in live messages

Discus and support Codes for Groove not showing up in live messages in XBoX Sales and Promo to solve the problem; I haven't received codes for Groove when I was told they were sent here https://account.xbox.com/en-US/Messages?xr=mebarnav There aren't any messages... Discussion in 'XBoX Sales and Promo' started by AustinAndelin, Jul 9, 2017.

  1. AustinAndelin
    AustinAndelin Guest

    Codes for Groove not showing up in live messages


    I haven't received codes for Groove when I was told they were sent here https://account.xbox.com/en-US/Messages?xr=mebarnav There aren't any messages in my inbox. I don't know if I need to set up Live Messaging but I've never used it before.

    :)
     
    AustinAndelin, Jul 9, 2017
    #1
  2. PeacefulWater10
    PeacefulWater10 Guest
    error code '0xc10100ae'

    i m using windows 10, suddenly from yesterday my store is not opening and also my groove music player is not working as well, it showing an error message of code '0xc10100ae' .
     
    PeacefulWater10, Jul 9, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    Didn't recieve 3 extra months of Groove Music

    It sounds like you may have signed up for the same promotion in two different ways, but just to be sure you will need to post over in the Microsoft Groove
    forums    . Since you signed up through Groove Music's webpage, you would not receive a code in your Xbox Live messages but through the email you signed up with instead. Unfortunately we are unable to assist with any
    Groove promotions that is fulfilled through email, only the promotion that requires you to sign up through the Xbox One dashboard (that way you would be sent a code through your Xbox Live messages, which is where we would be able to come in and assist).

    While Xbox Live Rewards may have promoted the promotion, this will still fall under the email side of the promotion where Xbox Forum staff will not have any visibility on.

    Please feel free to keep me posted, and sincere apologies for the frustrating experience so far.
     
    Mister Beep, Jul 9, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Codes for Groove not showing up in live messages

    Hey there, HeroicAverage94!

    It looks like Mister Mascot got you a code
    here    , but sounds like you never received it. I got it sent to you again through the Xbox Live service, and you should find it in the link you provided for messages. If you have further issues, please send me an Xbox Live message by clicking Message at the
    bottom of my post. Thanks for posting!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, Jul 10, 2017
    #4
  5. Misses Quinzel Win User

    Codes for Groove not showing up in live messages

    Hey there, HeroicAverage94!

    It looks like Mister Mascot got you a code
    here    , but sounds like you never received it. I got it sent to you again through the Xbox Live service, and you should find it in the link you provided for messages. If you have further issues, please send me an Xbox Live message by clicking Message at the
    bottom of my post. Thanks for posting!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
  6. Miss Ghidorah Win User

    Microsoft groove 3 extra free months

    Hi there!

    Please check your messages for your Groove code. Thanks!
  7. Mister Beep Win User

    Didn't recieve 3 extra months of Groove Music

    It sounds like you may have signed up for the same promotion in two different ways, but just to be sure you will need to post over in the Microsoft Groove
    forums    . Since you signed up through Groove Music's webpage, you would not receive a code in your Xbox Live messages but through the email you signed up with instead. Unfortunately we are unable to assist with any
    Groove promotions that is fulfilled through email, only the promotion that requires you to sign up through the Xbox One dashboard (that way you would be sent a code through your Xbox Live messages, which is where we would be able to come in and assist).

    While Xbox Live Rewards may have promoted the promotion, this will still fall under the email side of the promotion where Xbox Forum staff will not have any visibility on.

    Please feel free to keep me posted, and sincere apologies for the frustrating experience so far.
  8. Mister Mascot Win User

    I didn't get my 3 free months of Groove music

    Hey there lilacbutterfly6,

    Sorry to hear about the issue with Groove Music.

    I've sent you a message over Xbox Live messages with

    more information. Be sure to take a look! Xbox Live Messages Or if you're having

    any issue redeeming codes you can also try
    Prepaid Code Troubleshooting    .

    Thanks for posting!
  9. RGS Ritalin Win User

    I pre ordered call of duty world at war 2 Do i get the game too when it comes out and the private b

    the code will show up in Xbox live message or by email then you go to the Xbox store and inter your code for the beta.
Thema:

Codes for Groove not showing up in live messages

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