Code Xbox Live Gold already used

if you bought it in a supermarket or convenience store, they must take charge since all the gift cards they activate at the time of payment, even if it was for amazon you have the right to have them reimburse you

Hey there Ambrouille2010,

Sorry to hear you are running into problems with the gift card that you purchased. Did you purchase this through a retailer or was it directly through us? What exactly is it that you are attempting to do?

You can always go through the
Contact Us page so that you can request a callback from our Xbox Support team.

I Hope this helps.

One advice I give you is not to buy games or subscriptions anywhere, only buy in safe or trusted places, so you don't go through situations like this again.Since you purchased from a non-Microsoft seller, you have to contact them in order to have your
code, one which works.

Sorry to hear it. Please log in to https://account.microsoft.com/services to make
sure your membership is active. If it is and you still cannot play online try deleting your gamertag from the console then redownload it.

If you still have trouble or the membership is not listed on your account please contact Xbox Live Support for more assistance. https://support.xbox.com/contact-us

First of all, however, you should also hear the opinion of Xbox support. it is likely that you have redeemed the code and seeing that the service was not active you tried to enter the code again. It may happen that after a long time you don't use Xbox Live
Gold the services remain blocked.

The following link allows you to understand the latest purchases, and the codes redeemed. take a look and check:

https://account.microsoft.com/billing/orders/

If you see that your last purchase is listed in the list, ask for a refund: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

But I suspect that the code you purchased is actually redeemed by someone else. Microsoft does not reimburse in these cases. You will need to call the seller and ask for another code. Or report it to the police.

I repeat:

Today is Saturday, it takes a while to talk to the assistance. In case you need to wait for Monday morning.

Hope this helps! Let us know!

Very unlikely that support would issue that information, especially if it was redeemed on a different account. It is the retailers obligation to refund your purchase, as already stated.