Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow...

Discus and support Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow... in XBoX Games and Apps to solve the problem; Bonjour, je suis embêté, j'ai 2 codes de xbox game pass de 1 mois, que je peux pas utiliser. J'ai un message qui me dit que ce n'est que pour les... Discussion in 'XBoX Games and Apps' started by Alexandre CARABAL, Apr 1, 2019.

  1. Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow...


    Bonjour, je suis embêté, j'ai 2 codes de xbox game pass de 1 mois, que je peux pas utiliser. J'ai un message qui me dit que ce n'est que pour les nouveaux clients.

    Est il possible pour vous de me prolonger la date d'expiration plus **** pour que je puisse les utiliser après la période d'essai de 14 jours que j ai activé hier? ou vous est il possible de me les créditer d'une autre façon?

    Merci beaucoup de ce que vous pourrez faire et j 'espère ne pas avoir la déception de les perdre.

    Bing Traduction:

    Hello, I'm annoyed, I have 2 codes of Xbox game pass of 1 month, which I can not use. I have a message that tells me that it is only for new customers.

    Is it possible for you to extend the expiration date to me later so that I can use them after the 14-day trial period that I activated yesterday? or is it possible for me to credit them in another way?

    Thank you so much for what you can do and I hope I don't have the disappointment of losing them.

    :)
     
    Alexandre CARABAL, Apr 1, 2019
    #1
  2. Atherza Win User

    Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow [Translation-Xbox game pass impossible to use code that perish tomorrow - will perish tomorrow]

    Sorry, but it is not possible to extend the expiration date of subscription codes.
  3. XBF Brad A Win User

    Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow [Translation-Xbox game pass impossible to use code that perish tomorrow - will perish tomorrow]

    Hi Alexandre,

    If the 1 month codes state for new customers. They will not work at all for you. As you have used a 14 day trial, you are no longer a new customer. You will have to get other codes that are not for new customers. You can request a call from support to see
    what they can do for you.

    When you go to Contact Us to get it to request a chat follow these steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Thanks,

    Brad
  4. Alexandre CARABAL Win User

    Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow [Translation-Xbox game pass impossible to use code that perish tomorrow - will perish tomorrow]

    I hope they will work

    j espere que ca fonctionnera

    je vous tiendrai au courant
  5. XBF Diego M Win User

    Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow [Translation-Xbox game pass impossible to use code that perish tomorrow - will perish tomorrow]

    Hi Alexandre,

    Thank you for coming to the forums, I'd be happy to help.

    As far as I know, you can stack Game Pass like you can with an Xbox Live Gold subscription so if you have two 1 month codes for Game Pass it should allow you to put both of them in for 2 months. However, you stated you activated a 14 day trail yesterday
    so I believe that is what is preventing you from entering the 1 month codes since the cycle's for trials are separate and do not stack.

    Just wait until the 14 day trail ends to put in the codes, but make sure you have the auto renew turned off so that it doesn't charge your payment option on file after the 14 days are up. You can go to account.microsoft.com and turn off the auto renew under
    the Subscription tab.
    https://support.xbox.com/billing/xbox-subscriptions/how-to-cancel-xbox-subscription


    I hope this helps!
  6. Njal the Blue Win User

    Xbox Games Pass

    Bonjour, vous ne pouvez avoir qu'un seul compte actif l'aide de Game Pass Ultimate. Si vous voulez l'utiliser sur votre PC comme wel las sur console, vous devez utiliser le même compte qui l'a acheté.
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Code xbox game pass impossible à utiliser qui périment demain - will perish tomorrow...

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