Code was purchased on a different Region

Discus and support Code was purchased on a different Region in XBoX on Consoles to solve the problem; Hello ive been searching for the internet and xbox support on what to do with this problem it seems that i realy cant get the code and it always... Discussion in 'XBoX on Consoles' started by JaRcA69, Dec 29, 2017.

  1. JaRcA69
    JaRcA69 Guest

    Code was purchased on a different Region


    Hello ive been searching for the internet and xbox support on what to do with this problem it seems that i realy cant get the code and it always says....





    Contact the seller to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    This code was my friends gift for my bday and we both live in france but the problem is everytime i put the code I always get the same message i even change my xbox region to france and still....nothing happens ....is there a way to do something even just
    change the code i can even show you a screanshot that the code is really true ..

    TY for the help and happy new year guys

    :)
     
    JaRcA69, Dec 29, 2017
    #1
  2. Niszczyciel0072
    Niszczyciel0072 Guest
    This code was purchased in a different region and cannot be redeemed

    Ark Survival Evolved

    Contact the seller to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    HELP
     
    Niszczyciel0072, Dec 29, 2017
    #2
  3. Starkiller1080
    Starkiller1080 Guest
    This code was purchased in a different region and cannot be redeemed.

    i bought the gift code for xbox game pass in the microsoft store and when i tryed to redeem the code they send me to my email says these : "
    This code was purchased in a different region and cannot be redeemed.

    Contact the seller to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    Vsy1QyybP0qOlEks.1.4.8

    2017/11/25 - 23:39:55 UTC

    "
    my xbox region its from mexico should i change it or how do i know the region of the code they send me
     
    Starkiller1080, Dec 29, 2017
    #3
  4. WPAK
    WPAK Guest

    Code was purchased on a different Region

    Hi there,

    there are a few things that could cause this, first thing to check if your friend bought the code in the French region store, as second thing be sure to have the console set to the official language so French in this case.

    Last thing to check is your account region, this can be done on this link: Sign in to your Microsoft account it will show your account region. If it's different from
    France then you might have to change the account'sregion by migrating the account.

    If all should be fine then it might be best to contact Xbox Support (via Phone) at Contact Us | Xbox Support
     
    WPAK, Dec 29, 2017
    #4
  5. WPAK Win User

    Code was purchased on a different Region

    Hi there,

    there are a few things that could cause this, first thing to check if your friend bought the code in the French region store, as second thing be sure to have the console set to the official language so French in this case.

    Last thing to check is your account region, this can be done on this link: https://live.xbox.com/Account/BillingAccountInformation it will show your account region. If it's different from
    France then you might have to change the account'sregion by migrating the account.

    If all should be fine then it might be best to contact Xbox Support (via Phone) at http://support.xbox.com/contact-us
  6. Tech117ad Win User

    Xbox voucher

    Is the code from the region you reside? It could be a code from a different region - contact where you purchased the code.

    Cheers,
  7. sandy the hippy Win User

    Key redeem error

    You've bought a code for a different region by the looks of it. Purchases are usually region specific, so I'd speak to where.you purchased it.
  8. TMaow Win User

    How to refund a prepaid Xbox gold

    Nope I get "Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed."
  9. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
Thema:

Code was purchased on a different Region

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