Code Replacement

Discus and support Code Replacement in XBoX Sales and Promo to solve the problem; What exactly are the requiements to get a code replaced if it was 'already redeemed'? I bought two gift cards (for a total of 65$) directly from the... Discussion in 'XBoX Sales and Promo' started by WilliamMarks3, Apr 25, 2020.

  1. Code Replacement


    What exactly are the requiements to get a code replaced if it was 'already redeemed'? I bought two gift cards (for a total of 65$) directly from the microsoft/xbox website (digital codes) and both said that they were already redeemed when I went to redeem
    them. I guess it somehow glitched or some funky stuff is up with my account because it's unlikely that someone else redeemed them. But how it happened is besides the point anyways.

    I've had very large amounts of trouble with the basically completely automated support team in trying to get a code replacement even though I showed them the exact billing info and really have no clue what other evidence I can give them to get my codes replaced.
    Because I have no clue how to prove that I didn't redeem them myself.

    :)
     
    WilliamMarks3, Apr 25, 2020
    #1
  2. steeledwand7664 Win User

    Code Replacement

    Normally when a code said it is not valid that means a character that was entered was not valid.

    If it says that it is not active that means the store did not activate the card when it was purchased. this can take up to 24 hours sometimes for the stores system to send the info to MS to let them know the card was activated.
  3. brandiesel1 Win User

    Code Replacement

    I'm not sure what they do about replacement codes that have already been used. It's highly unlikely they'd sell you codes that were already used.

    You can check your purchase history
    here
    to show you if you've used them or not.
  4. ngocphi Win User

    code replacment

    As mentioned gifting is region locked

    And you would have to find a etailer or a retailer to sell you a local code for him to use
  5. GMS1stLDYCannon Win User

    Replacement Code

    Hello, what did the email tell you?
  6. WilliamMarks3 Win User

    Code Replacement

    Well yea that's why I think something might be wrong with my account or something. Because it's very unlikely that two codes were somehow already used when I bought them directly from microsoft. But yea I've got no clue about how I'm supposed to get a
    replacement code by proving that I didn't use it.
Thema:

Code Replacement

Loading...
  1. Code Replacement - Similar Threads - Code Replacement

  2. I redeemed my code on the wrong account

    in XBoX Accessibility
    I redeemed my code on the wrong account: it was a McDonalds one and am I able to put it on my other one I have all the info for both accounts and I need it 3d429ec4-4b05-46c1-8a21-f0d17852f87d
  3. Error Code 0x8007139f

    in XBoX Games and Apps
    Error Code 0x8007139f: Getting this while trying to install games on the Xbox Windows app after a fresh install of the app itself. I've seen solutions that involve messing with settings in the registry, and I AM NOT...
  4. I can't redeem my achievement code?

    in XBoX Accessibility
    I can't redeem my achievement code?: I can't redeem my achievement code? I says "We could not redeem your code at this time. Please try again.' fed98497-97de-4328-bfc7-0d3bd616e65b
  5. How do I go about receiving a replacement code for a giftcard code that was printed...

    in XBoX on Windows
    How do I go about receiving a replacement code for a giftcard code that was printed...: I purchased a $50.00 giftcard that once I scratched th 25 digit code was printed incompleted, only 20 digits are visble? 8b702dfa-83e7-4a2e-836a-34892b18234b
  6. Replacement code Minecraft dungeons

    in XBoX Accessibility
    Replacement code Minecraft dungeons: Replacement code Minecraft dungeons Please 195ec616-5afa-4028-98d7-8c947ae0ef86
  7. I have a damaged gift card where the code Is unreadable. How to a obtain a replacement code?

    in XBoX Games and Apps
    I have a damaged gift card where the code Is unreadable. How to a obtain a replacement code?: I have a damaged gift card where the code Is unreadable. How to a obtain a replacement code? 7f19097b-03be-4e3b-8c28-6f2422e6a676
  8. HDMI processor or code reader chip on motherboard is malfunctioning how do I get replaced...

    in XBoX on Consoles
    HDMI processor or code reader chip on motherboard is malfunctioning how do I get replaced...: I am in the military and my warranty went out on deployment over seas in Europe and it’s an internal hardware issue I shouldn’t be liable for the repair, is there anything that can be done please...
  9. How to get replacement code for xbox gift card

    in XBoX on Windows
    How to get replacement code for xbox gift card: How can I get a replacement code for my unreadable Xbox gift card? If this can't be done I would like to get a new card but if I could just get the replacement code then that would be perfect....
  10. How to get a replacement code for v-bucks

    in XBoX Games and Apps
    How to get a replacement code for v-bucks: I need a replacement code for my v-bucks 78c95e03-a62d-4f53-9b79-61e3d4f334b9