Code Redemption For A Pre-Owned Game

Hi.

My name is Izack. My Mum and Dad gave me a new "pre-owned" game for my Birthday. They bought it from EB Games. It is called F1 2016. Inside this game is the original disc and along with it came a card with a redemption code for an "add-on" called "Exclusive
Career Booster Pack."

The code on this card is: [Mod removed]

Unfortunately, I cannot redeem this code because it has already been redeemed by the original owner. Since my Mum and Dad bought the game, I became the new owner and would like this "add-on" so I can play my game to it's full potential. I believe that when
an owner sells or exchanges a game with any codes attached, these codes should be reset because my Mum and Dad have paid money to a retailer to buy this game for me. Is there a way for me to either get a new code or have a code reset for my game please? I
would really like this "add-on" to work with my game and would appreciate your help.

Thank you in advance with regards from Izack

:)

 

*NEW POLICIES ABOUT DRM AND TRADING

All EA games have an online pass and i don't mind that because you can buy the game new for £40 or pre-owned for £20 and pay the £8 for a online pass and its still cheaper then a pre owned COD

 

No fruit ninja code

if you bought the game pre-owned then there wouldnt be a code

 

Unfortunately when you buy preowned if the codes are used there is no way to get a replacement.

Regardless of if a code orks or not, it's never a good idea to post them on the forums. These are public so anyone can steal them.

 

Hi. Thank you for your answer Smwutches. If the above code had not already been claimed, I would not have posted it on any forum. Since it has been redeemed, it would make no difference where it was posted. My Dad was hoping that by posting my issue on this
Forum, maybe an Xbox Tech advisor would be able to help by getting a code for me and emailing it privately where no one else would see it. I only want this code for the “add-on” because the game was bought for me from a large reputable retail shop.

Maybe what Xbox could do is when someone sells their game, they delete and remove it from their system and maybe any codes could be reset for a new owner to take advantage and use the full features especially when games are purchased from retailers. Maybe
even these retailers could email software distributors and inform them that a game is for re-sale and ask that any extra codes with these games could be reset for new purchasers. Please Mr Xbox, could you email me a new code for my Birthday present?? Again,
thank you in advance with regards from Izack.

 

Greetings!

Unfortunately as Smwutches mentioned we are not able to provide new codes for preowned games.

We do hope you are able to purchase that content through a retailer or online in the Microsoft store and please do not hesitate to post in the forums for other issues!