Code not redeemed for MLB 21

Discus and support Code not redeemed for MLB 21 in XBoX Games and Apps to solve the problem; I went to the Microsoft Store on my XBox to redeem a code. It said a successful claim but when I logged into the game, the "servers" were down so I... Discussion in 'XBoX Games and Apps' started by RaySchiltz, May 2, 2021.

  1. RaySchiltz
    RaySchiltz Guest

    Code not redeemed for MLB 21


    I went to the Microsoft Store on my XBox to redeem a code. It said a successful claim but when I logged into the game, the "servers" were down so I didn't get credit for it. It was the 5000 stubs for MLB 21 that came inside the package. Three days later, the servers "came back up" and when I logged into the game it never gave me the option to collect. I have 3000 stubs on my account in-game so I know it never gave them to me. I attempted to redeem the code again thinking it did not go through but this time it said I already redeemed the code. How can this be resolved?

    :)
     
    RaySchiltz, May 2, 2021
    #1
  2. XBF Zineb F Win User

    Code not redeemed for MLB 21

    Hello there @RaySchiltz, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I advise you to contact the live support to see if there is anything that can be done from their end about your situation. I will leave you the link below to our online support, all you need to do is access it, click on the green button that says "contact us" and take it from there.

    The link: https://support.xbox.com/en-US/contact-us



    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. football nic 8 Win User

    Disc/Digital Game

    Just the full game but voucher code reddems from my understanding should give dlc and it said when I put the code in and everything, mlb the show 21 Xbox one notmlb the show 21 5,000 stubs. note: mlb the show 21 was downloaded to my console by disc
  4. STONE KING X Win User

    MLB The Show 21

    I was told by a Microsoft Rep if you got the MLB The Show 21 Jackie Robinson Deluxe Disc version the add-on code won't work until 4/20. What time on 4\20 I don't know.

    Seems like those that got MLB the Show Jackie Robinson Edition Digital version was able to get the add-on content because it was tied to the MLB The Show 21 game code.

    So we paid extra to get that MLB The Show New Era Cap and play the regular version of MLB The Show 21 four days early. SMH
  5. MattleSnake1 Win User

    MLB THE SHOW 21. Code redeem

    The problem with this is that on that support site, there is no specific type of support for codes not working, and when I try to use the most relevant type of support on the list it says "phone calls and chats aren't available for this issue" which sends me back to the forums and I see this same answer everytime.
  6. XBF Zineb F Win User

    MLB THE SHOW 21. Code redeem

    Hello there @JonRust, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. Please try redeeming the code again in the official website Microsoft account | Redeem. In case you got the same message please wait and try after another 24 hours. If even after the 24 hours you are still facing issues with the code, I advise you to contact the live support to check from their end to see what can be done. I will leave you the link below to our online support, all you need to do is access it, click on the green button that says "contact us" and take it from there.

    The link: https://support.xbox.com/en-US/contact-us



    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
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Code not redeemed for MLB 21

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