code not found when redeemed brand new!

Discus and support code not found when redeemed brand new! in XBoX Games and Apps to solve the problem; I bought a new set of headphones and it came with dolby atmos 2 year activation code once I entered it said it was not found and says error any ideas... Discussion in 'XBoX Games and Apps' started by thomashoughton1, May 22, 2020.

  1. thomashoughton1
    thomashoughton1 Guest

    code not found when redeemed brand new!


    I bought a new set of headphones and it came with dolby atmos 2 year activation code once I entered it said it was not found and says error any ideas guys???

    :)
     
    thomashoughton1, May 22, 2020
    #1
  2. Deano_M_ Win User

    code not found when redeemed brand new!

  3. thomashoughton1 Win User

    code not found when redeemed brand new!

    thanks man ill give it a go
  4. Belle_696 Win User

    Brand new code “not found”

    Hello Blakey,

    Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

    I'm sorry to hear you're having this issue. Just to clarify, you're trying to redeem a £25 Xbox Gift Card that you got from Microsoft Rewards, right?

    Please try redeeming it in this link instead of the Rewards website, please make sure to login the correct Microsoft account. https://redeem.microsoft.com/

    For your reference https://support.microsoft.com/account-billing/r...

    I hope this helps. I will be awaiting your response.

    Regards,

    Belle
  5. Smwutches Win User

    Brand new code “not found”

    If it was an Xbox gift code, the funds would have automatically been deposited into your account and not sent as a code. You can verify if it was deposited at http://account.microsoft.com
  6. onyxishere Win User

    Trouble activating a game code

    Sorry to hear it. Was the console brand new or used? What happens when you try to redeem the code? If you haven't been trying you can redeem the code on the console by tapping the guide button on the console and scrolling over then selecting Redeem Code
    option.

    If that doesn't work please post back with the error code that is posted.
Thema:

code not found when redeemed brand new!

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