Code not found when 'Redeem Code' in Microsoft Store / Microsoft Flight Simulator X +...

Discus and support Code not found when 'Redeem Code' in Microsoft Store / Microsoft Flight Simulator X +... in XBoX Games and Apps to solve the problem; Recently purchased and installed Microsoft Flight Simulator X Deluxe and Acceleration. I get an error code when starting up Flight Simulator that it is... Discussion in 'XBoX Games and Apps' started by JoeKelley3, Oct 5, 2020.

  1. JoeKelley3
    JoeKelley3 Guest

    Code not found when 'Redeem Code' in Microsoft Store / Microsoft Flight Simulator X +...


    Recently purchased and installed Microsoft Flight Simulator X Deluxe and Acceleration. I get an error code when starting up Flight Simulator that it is not activated. I thought I had activated when I installed FSX but apparently I need to also activate
    through Microsoft. Went to Microsoft Store, Redeem a Code and entered the 25 character code, verified the code I typed in and got the message 'Code Not Found'. Not sure what to do next as this software is 2006 vintage and was bought from 3rd party. Any suggestions
    as to what I need to do? Thanks

    :)
     
    JoeKelley3, Oct 5, 2020
    #1
  2. JustinAlex1 Win User

    How do I download from my Microsoft acct. to my PC a flight simulator 2020?

    Hello ! If you've already redeemed the code for the game, just open up the Xbox application on your PC or the Microsoft store, search for Microsoft flight simulator and there should be an option to install it.
  3. Kathy A. Win User

    The webpage to download Flight Simulator to my computer froze. Now Im unable to use my code?

    Hello,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Based on your description, you are trying to download Flight Simulator and you have a code of your license. Let us check on this together so you will get back to gaming.

    According to this support article from the game, you will need to install the English language pack for apps and websites before you install the game.

    Support article: Microsoft Store version - Download & Installation guide – Microsoft Flight Simulator Support (zendesk.com)

    Instructions here:

    Followed by the installation of the game - Microsoft Flight Simulator will need access to Microsoft Store. If any case, you have not redeemed the code, you may redeem it through Microsoft Store app [Microsoft Store - How to redeem your Microsoft Flight Simulator code? – Microsoft Flight Simulator Support (zendesk.com)]. Please ensure you are signed into the correct Microsoft account by clicking your profile icon located at top right corner. Select Redeem code or gift cards and enter the 25-character code, and then select Redeem. Then, search for Microsoft Flight Simulator then click Install.

    Should you need to perform troubleshooting, please check these links:

    Redeem a gift card or code to your Microsoft account - Microsoft Support.

    Microsoft Store - Download & Installation issues - Checklist – Microsoft Flight Simulator Support (zendesk.com)
    Microsoft Store - Download and Installation issues - Basic Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

    Microsoft Store - Download and Installation issues - Advanced Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

    We look forward to your response.

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Kathy A. Win User

    Reactivating Flght sim after a computer change

    Hello Steve Stubbs,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Based on your description, you are trying to reload Flight Simulator and you have to activate the code of your license. Let us check on this together so you will get back to gaming.

    According to this support article from the game, you will need to install the English language pack for apps and websites before you install the game.

    Support article: Microsoft Store version - Download & Installation guide – Microsoft Flight Simulator Support (zendesk.com)

    Instructions here:

    Followed by the installation of the game - Microsoft Flight Simulator will need access to Microsoft Store. If any case, you have not redeemed the code, you may redeem it through Microsoft Store app [Microsoft Store - How to redeem your Microsoft Flight Simulator code? – Microsoft Flight Simulator Support (zendesk.com)]. Please ensure you are signed into the correct Microsoft account by clicking your profile icon located at top right corner. Select Redeem code or gift cards and enter the 25-character code, and then select Redeem. Then, search for Microsoft Flight Simulator then click Install.



    Should you need to perform troubleshooting, please check these links:

    Redeem a gift card or code to your Microsoft account - Microsoft Support.

    Microsoft Store - Download & Installation issues - Checklist – Microsoft Flight Simulator Support (zendesk.com)

    Microsoft Store - Download and Installation issues - Basic Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

    Microsoft Store - Download and Installation issues - Advanced Troubleshooting – Microsoft Flight Simulator Support (zendesk.com)

    We look forward to your response.

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. Mitchell - MSFT Win User

    my flight simulator key will not activate even after try to uninstall simulator.

    Hello Edgar D'souza,



    Welcome to Microsoft Community.



    Please allow me to assume that you are trying to activate the Microsoft Flight Simulator, but seem to be having some difficulty at the moment?



    Normally, if you purchase a game directly from the Microsoft Store, the game will be tied directly to your Microsoft account. After downloading and installing the game, log in with your account to play.



    But given that you are referring here to the flight simulator key, can I understand that you may have a Microsoft flight simulator code, but you don't know how to redeem it?



    You may wish to follow the instructions in the following link to redeem, and once the redemption is complete, the game will be linked to your Microsoft account:

    How to redeem your Microsoft Flight Simulator code on your Microsoft account – Microsoft Flight Simulator Support (zendesk.com)



    But if this is not what you want, or I misunderstand your question, since it is a game activation issue, please go to the official Microsoft Flight Simulator forum to try to get help. There is a game support team here to help you:

    Microsoft Flight Simulator Forums



    Best regards,

    Mitchell - | Microsoft community support expert from MSFT
  6. NolaHola Win User

    MS Flight Simulator 2020

    does it show under your microsoft account purchase history on microsoft store or is it when you log into best buy, if the latter then you need to take it up with best buy.
    Hi, i have the sme problem, just purchased flight simulator from best buy. it shows on microsoft account as purchased, I redeemed the code but no download place, how do i download this?
Thema:

Code not found when 'Redeem Code' in Microsoft Store / Microsoft Flight Simulator X +...

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