Code Gift Card Redemption

Hi lucas, my name is Oskayra, glad to help you.

Method 1: Redeem gift card in store

The easiest way to add money from a gift card to your account is to redeem it in-store. To do this, go to a store that sells gift cards and present the card to the cashier. The cashier will give you a receipt with a redemption code.

Once you have the redemption code, you can enter it into your online account or the store's app. The money from the gift card will be added to your account balance.

Method 2: Redeem the gift card online

You can also redeem the gift card online. To do this, visit the store's website and look for the gift card section. Enter the gift card code and follow the instructions to complete the redemption process.

Once you have redeemed the gift card, the money will be added to your account balance.

I hope this information has been useful to you.

Best regards,
Oskayra

Hello NilsonNunes Tavares,

Thank you for your post. To redeem an Xbox Gift Card, please visit our
Redemption website. If you are experiencing an issue with redeeming a code, visit this article:

Troubleshoot Gift Card/Codes.

I hope this helps.

It says on the Gift card itself that the 25-character redemption code is printed on the receipt which I do not have.

Hello everyone,

Thank you for contacting the Xbox Support forums. If you are unable to redeem a digital code, please view Troubleshoot gift card and code redemption. If you have already attempted all the troubleshooting tips suggested, visit Get help with a digital code or gift card.

This thread will now be locked.

Thank you,

-Tali

Hi,

To help you better, can you provide detail on the redemption code; such as Xbox Live membership, Gift card, game content?