Code error 8c150009

Hello

Recently, i have some issues trying playing on line on my xbox 360.

Despite i'm regulary subscribed on xbox live gold, my account page on the console xbox 360 cannot identify any subscripition, giving to me the code error 8c150009, and any game that i try to play on line alert me that cannot obtain any information from xbox
live. I read many pages on some forums, like this one, and i tried the following solutions, without any result and obtaining every time the same error:

-Hard reset of the xbox 360, formatting the console itself, re starting the factory default settings and re-dowloading back my profile: no result at all

-Turnig off the console, unplugged the energy cable, waiting 10 minutes, and plug the energy cable in, turnig on the consolle: no result at all

-Delete the system cache: no result at all

-Delete and re-download my profile: no result at all

-Verify my subscription to xbox live gold from my computer logging in my account on the official microsoft and xbox pages: subscription verified, account status report that is all ok

-Verify the error code on the error code page typing the exact code: no search result at all, is like that the mentioned code in non existent

-Searching for help in forums, official and not: no help at all, strangely enough many persons had the same problem but it seems that there is not any solution.

So at this point i have no clue on what i must do, or who can possibily help me. The only solution left is to contact directly an xbox operator, but i have very few possibilities to contact someone during day, due to my work time.

Any help would be appreciated, or at least any suggestion.

Regards

:)

 

Código de estado 8C150009

Xbox is working to fix issues related with error code 8C150009. If you are experiencing error code 8C150009 in 360 consoles, please, contact support via chat or phone to report:
Contact Us | Xbox Support

 

status code: 8C150009 how to fix an error?

status code: 8C150009 how to fix an error?

 

Hello!

I see that you have done a good amount of troubleshooting already, which is great.

This could be a result of the console not updating correctly.

I would suggest trying to reinstall your 360 updates and seeing if that resolves issue.

You can do so your own by following the steps on
https://support.xbox.com/en-US/xbox-360/console/system-update-help

Let me know how that resolves the issue, please.

Thanks!

 

Hello

I appreciate the suggestion, but i update the console correctly, ( trying also to dowload from my pc to a usb) following all the steps that you suggest me to follow, and nothing happen. Same code error, same problem playing on line.

Any solutions left?

thak you for your answer by the way

Regards

 

Hey ScarPulkas!

So if that doesn't help, and you are having problems with games online, maybe try the steps here to try and resolve your issue. "I need help with
my Xbox 360 network connection".

Since you've already done everything software wise to troubleshoot this, then maybe it might be something with how your console is getting information from Xbox Live or the internet in general.

Try navigating through that wizard and let us know how that helped with the resolution of the issue.

Much Thanks