COD WW2 stuck on fetching online profile

Discus and support COD WW2 stuck on fetching online profile in XBoX Games and Apps to solve the problem; Help please, is there an issue with COD WW2 with getting online? I get to the “fetching online profile” and it just hangs there?... Discussion in 'XBoX Games and Apps' started by Opsrunner, Feb 4, 2018.

  1. Opsrunner
    Opsrunner Guest

    COD WW2 stuck on fetching online profile


    Help please, is there an issue with COD WW2 with getting online? I get to the “fetching online profile” and it just hangs there?

    :)
     
    Opsrunner, Feb 4, 2018
    #1
  2. MeL0NheaD 3
    MeL0NheaD 3 Guest
    Anyone else getting this lately?

    i get it every day. stuck on "fetching profile". have to dashboard and restart. You can see it already has "fetched" your profile because your soldier's level shows up in the background. I start mine from the dashboard 100% of the time.
     
    MeL0NheaD 3, Feb 4, 2018
    #2
  3. CASTERTR0Y666
    CASTERTR0Y666 Guest
    Can't Get Past "Connecting to Xbox Live"

    I've been getting stuck at "Connecting to XboxLive" on and off for weeks. It seems to help if you wait a minute at the MP main menu before pressing A, it usually connects to XboxLive automatically then when you hit A it should just say "fetching online profile".
    I've found this works for me anyway. Good luck.
     
    CASTERTR0Y666, Feb 4, 2018
    #3
  4. XDr FumblesX518
    XDr FumblesX518 Guest

    COD WW2 stuck on fetching online profile

    Having same issue. Did u fix it ?
     
    XDr FumblesX518, Apr 30, 2018
    #4
  5. XDr FumblesX518 Win User

    COD WW2 stuck on fetching online profile

    Having same issue. Did u fix it ?
  6. XBF Crystal P Win User

    Fetching Online Profile

    Hi there BobbyBalboa95,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with UPnP unavailable and fetching the online profile for Call of Duty : WW2. The Hotspot does not have the available configuration to troubleshoot.

    I recommend trying the following troubleshooting article:
    UPnP not successful in your network settings    .

    Hope this helps.
  7. Spazpol Win User

    Fetching Online Profile

    I've been playing online games through my mobile hotspot on my phone. I've never had an issue other than occasional poor service. Ive never had an issue with fetching my online profile on COD WW2 until now. It does not seem to want to "fetch" it.
    I've turned xbox off, including hotspot, disconnected from hotspot (xbox) then reconnected but still no difference. I checked network settings and say all services available. Only thing that changed from play 1 hour ago is my UPnP is unavailable but that should
    be an issue. Any tips would be greatly appreciated, thanks!
    Try a hard reset of the console (hold the power icon for a few seconds till it does a full shutdown) and also power cycle your phone. Have you tried that yet?
  8. ACKERMAN2318 Win User

    Error message

    The message appears when i try to play COD WWII on multiplayer. When i try to connect to XBOX Live it tries to fetch my online profile and then the error code pops up
  9. MeL0NheaD 3 Win User

    Anyone else getting this lately?

    i get it every day. stuck on "fetching profile". have to dashboard and restart. You can see it already has "fetched" your profile because your soldier's level shows up in the background. I start mine from the dashboard 100% of the time.
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COD WW2 stuck on fetching online profile

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