CoD WW2 Not Installing

ChoppedCarrotts · Nov 26, 2017

I bought CoD WW2, and when I try to install it, it’s like the Xbox doesn’t recognise that it is even a game. I am offline and don’t have access to internet, and the disc I bought has Xbox One X stuff all over the cover. I’ll leave a picture of what the Xbox
is showing instead of CoD.

:)

XBA_Hype · Nov 26, 2017

CoD WW2 game disc not installing

sorry to hear you are having problems with your disc. it doesn't sound like a console problem. I recommend going back to the store you purchased from with receipt.

Mister Quasar · Nov 26, 2017

CoD WW2 game disc not installing

Hi Anberlin V11,

Sorry to hear! To make sure we understand, when you say you did a "full reset" are you referring to a

factory restore?

If that's the only disc that's happening with, that could point to an issue with that disc itself; would there be another disc copy of the game you could try? Perhaps a friend's or relative's copy? Alternately, you can also return to the retailer from which
it was purchased to inquire about exchanging it for a new copy (that would depend on that retailer's policies, though).

That would help us narrow this down further with you - let us know!

Obsessive Power

I had a similar issue with COD WW2. I fxed it by installing again. Bear in mine, the update for Fallout 4 is around 19GB.

ooD0C H0L1DAYoo

Finishing COD WW2 and COD 4 Blackout and Zombies

NuclearSlurpee

WW2 shooters were awesome. In terms of COD, I'll take WW2 any day. Now R6V or Battlefield, I don't know.

XBA_Hype

sorry to hear you are having problems with your disc. it doesn't sound like a console problem. I recommend going back to the store you purchased from with receipt.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that you're signed in under the correct account where the game was purchased. Please sign in to https://account.microsoft.com/billing/orders, from there kindly check if you can see the game transaction for COD MW2 stated as "completed".

Once confirmed, remove and re-add your account before attempting to reinstall the game.

" REMOVE ACCOUNT

1. Press the Xbox button to open the guide.

2. Select System > Settings > Account > Remove accounts.

3. Select the account that you want to remove, and then select Remove to confirm.

4. When you're finished, select Close.

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

ADD ACCOUNT

1. Press the Xbox button to open the guide.

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

3. Enter the Email address and the password.

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console."

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