COD Vanguard

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey curtisratliff, how are you today? Hope you're well.

curtisratliff, first check if the game is indeed on your order's history:

https://account.microsoft.com/billing/orders

If it doesn't, perfect, go to your Xbox Series, remove your account from the console (the account with which you bought the game), restart your console. Then add your account back, and then go to your full library, the game should be in there.

That did, thank you very much.

Remove your profile from the xbox one, and add it to your Xbox series X, it should then appear, although, Since you bought Vanguard's xbox one edition, it will not have the same advantages as the cross gen editon of the game. such as better graphics and framerates..

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Before we try any different solutions, I suggest you see if the game shows up as purchased in your order history.

https://account.microsoft.com/billing/orders/

- If it appears, I suggest you try the solutions provided below.

Solution 1:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

* Thank you in advance for contacting, I hope this can help you.

Hi StevenHughes5, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Can you please check the order on your console's order history then click the game from there. You should have an option to "view in store" then attempt to install it from there.

To view your purchases, press the Xbox button to open the guide.

Go to Profile & system > Settings > Account > Payment & billing.

Select Order history to view your purchases.